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- Tasks: Lead client services and foster collaboration across multiple divisions in a dynamic agency.
- Company: A modern, culture-led agency redefining marketing for the luxury and hospitality sectors.
- Benefits: Up to £65K salary, hybrid working, 30 days leave plus birthdays off, and summer Fridays.
- Why this job: Shape the future of marketing and make a real impact in a forward-thinking environment.
- Qualifications: Experience in project management and strong connections in the hospitality industry.
- Other info: Join a growing team that values innovation and offers excellent career development opportunities.
The predicted salary is between 52000 - 78000 £ per year.
A London-based boutique agency with a culture-led approach is seeking a Head of Client Services. The role offers a salary of up to £65K, hybrid working, 30 days annual leave per year plus birthdays and Christmas closure, and summer Friday hours.
This senior leadership position allows for significant influence in shaping the future of marketing within the luxury, travel, and hospitality industries. The agency is focused on collaboration, curiosity, and meaningful work.
Responsibilities include:
- Fostering collaboration across four divisions: PR & Influencer, Digital Marketing, Social Media & Content, and Client Services.
- Contributing to the senior leadership team, shaping agency vision, process evolution, and growth strategy.
- Providing critical oversight and challenge on all strategies presented to clients, ensuring strategic coherence and creative effectiveness.
- Championing excellence in client service delivery and maintaining strong relationships with senior client stakeholders.
The ideal candidate will be a marketing leader with project management skills, experience in hospitality or similar D2C industries, and a strong background in creativity, execution, and commercial thinking. A deep connection to the hospitality world is essential, along with an excitement for innovation and new opportunities.
If this sounds great, please apply below. If you are not interested but know someone who is looking for their next hospitality job, refer them to us via email. If we help them land their next role, you will receive up to £250 worth of High Street vouchers as a thank you.
We are Sixty Eight People. Through people, we will revolutionise our industry!
Head of Client Services employer: Sixty Eight People
Contact Detail:
Sixty Eight People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for the role shine through. Share your ideas on how you can contribute to the agency's vision and culture. Remember, they’re looking for someone who fits into their modern, collaborative environment.
✨Tip Number 3
Do your homework! Research the agency’s recent projects and campaigns. Be ready to discuss how your experience aligns with their innovative approach to marketing. This shows you’re not just another candidate; you’re genuinely interested in what they do.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Head of Client Services
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about shaping the future of marketing in the luxury and hospitality sectors. Make it personal and relatable!
Tailor Your CV: Don’t just send a generic CV! We’re looking for someone who understands our culture and values. Highlight your relevant experience in client services and project management, especially in hospitality or D2C industries. Make it clear why you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sixty Eight People
✨Know the Agency Inside Out
Before your interview, dive deep into the agency's culture and recent projects. Understand their approach to marketing in the luxury, travel, and hospitality sectors. This will not only show your genuine interest but also help you align your experience with their innovative strategies.
✨Showcase Your Leadership Skills
As a Head of Client Services, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've fostered collaboration and driven results in previous roles. Highlight your project management skills and how you've successfully juggled multiple priorities.
✨Be Ready to Discuss Innovation
This agency thrives on innovation, so come prepared with ideas on new formats and systems that could benefit their clients. Share your thoughts on emerging trends in the hospitality industry and how they can be leveraged for effective marketing strategies.
✨Build Rapport with Senior Stakeholders
Strong relationships are key in this role. Think about how you can connect with senior client stakeholders during the interview. Prepare questions that show your understanding of their needs and how you can champion excellence in client service delivery.
