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For Companies At a Glance
- Tasks: Lead and manage high-quality events, ensuring exceptional guest experiences.
- Company: Join a unique venue that values forward-thinking and a vibrant culture.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that delivers outstanding service and makes every event memorable.
- Qualifications: Experience in hospitality or event operations is essential; strong leadership skills are a must.
- Other info: Opportunity to innovate and enhance event offerings while maintaining a 5-star service standard.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced and motivated Conference and Operations Manager to lead the delivery of high-quality events at our client’s dynamic venue. They will oversee all operational aspects of conferences and banqueting, manage and inspire a dedicated team, and ensure everything runs exceptionally.
The Role
- Responsible for event logistics, inventory and supplier management, and will act as Duty Manager when needed.
- Play a key role in driving service excellence and supporting the growth of our hospitality offering.
- Lead, motivate, and support the conference and banqueting team to deliver consistently outstanding events and guest experiences, maintaining a 5-star service standard.
- Oversee the day-to-day operations of events including setup, execution, and breakdown, ensuring all client requirements are fulfilled.
- Effectively delegate tasks to supervisors and team members to ensure smooth event delivery.
- Ensure full compliance with all legal and operational standards, including food hygiene, COSHH, health and safety, and alcohol licensing.
- Maintain accurate and up-to-date training records.
- Manage all administrative functions of the department including staffing schedules, financial reporting, stock control, and procurement.
- Maintain effective staffing levels to deliver events efficiently, while supporting day-to-day operational needs.
- Develop and maintain strong relationships with clients, suppliers, partners, and internal teams to ensure high-quality and collaborative service delivery.
- Monitor departmental costs including labour, stock, and equipment, ensuring all budgets are adhered to and financial targets are met.
- Place timely and accurate orders for supplies and provisions to meet event specifications.
- Conduct regular operational audits to ensure adherence to procedures and legal compliance.
- Contribute to the achievement of department KPIs and support long-term strategic growth.
- Collaborate closely with the wider events and catering teams to ensure coordinated and seamless service delivery.
- Hold the Premises Licence and ensure strict adherence to licensing laws and procedures.
- Work with the Head of Hospitality to identify opportunities for partnerships and product development to enhance event offerings.
- Take on the role of Duty Manager as required, supporting the smooth operation of the venue and its reputation for excellence.
- Carry out any additional duties required to ensure the effective running of the department.
Your DNA
- A natural leader with a passion for delivering exceptional guest experiences.
- Thrives in fast-paced, dynamic environments with a calm, solutions-focused approach.
- Strong background in hospitality or event operations, with excellent logistical skills.
- Detail-oriented, highly organised, and committed to service excellence.
- Confident in navigating and enforcing health, safety, and licensing regulations.
- Skilled at motivating and developing teams to achieve high performance.
- Proactive, resourceful, and always looking for ways to improve and innovate.
- Takes pride in going the extra mile to ensure every event runs smoothly.
Conference and Events Manager employer: Sixty Eight People
Contact Detail:
Sixty Eight People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Manager
✨Tip Number 1
Familiarise yourself with the latest trends in event management and hospitality. This will not only help you understand what our venue is looking for but also allow you to showcase your knowledge during interviews.
✨Tip Number 2
Network with professionals in the events industry. Attend conferences, workshops, or local meetups to connect with others who can provide insights or even refer you to opportunities at our venue.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed events in the past. Highlight your leadership skills and ability to handle logistics under pressure, as these are key aspects of the role.
✨Tip Number 4
Research our venue thoroughly. Understand our culture, values, and the types of events we host. This knowledge will help you tailor your approach and demonstrate your genuine interest in joining our team.
We think you need these skills to ace Conference and Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and hospitality. Focus on specific achievements that demonstrate your ability to lead teams and deliver exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the venue's culture. Mention specific examples of past events you've managed and how you ensured service excellence.
Highlight Leadership Skills: Emphasise your leadership abilities in both your CV and cover letter. Provide examples of how you've motivated teams and improved operational efficiency in previous roles.
Showcase Compliance Knowledge: Demonstrate your understanding of health, safety, and licensing regulations in your application. Mention any relevant training or certifications that support your expertise in these areas.
How to prepare for a job interview at Sixty Eight People
✨Showcase Your Leadership Skills
As a Conference and Events Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to motivating staff and ensuring high performance.
✨Highlight Your Logistical Expertise
This role requires excellent logistical skills. Be ready to discuss specific events you've managed, detailing how you handled logistics, supplier management, and compliance with health and safety regulations. Use metrics to showcase your success.
✨Emphasise Your Client Relationship Skills
Building strong relationships with clients is crucial. Prepare to share experiences where you've successfully collaborated with clients or partners to enhance service delivery. Highlight any feedback or testimonials that reflect your commitment to guest experiences.
✨Demonstrate Your Problem-Solving Abilities
In a fast-paced environment, challenges will arise. Think of examples where you've faced unexpected issues during an event and how you resolved them. This will show your calm, solutions-focused approach and your ability to think on your feet.
