At a Glance
- Tasks: Drive performance and coach teams across premium hospitality sites in London.
- Company: A premium hospitality portfolio with ambitious growth plans.
- Benefits: Competitive salary, investment backing, and the chance to shape future growth.
- Other info: Collaborative culture with opportunities for personal and professional development.
- Why this job: Make a real impact in a dynamic environment while leading passionate teams.
- Qualifications: Extensive hospitality experience, strong leadership, and commercial acumen.
The predicted salary is between 63000 - 77000 £ per year.
***Hospitality experience is essential***
A premium London portfolio with significant investment already in place is looking for a strong Operations Manager to drive performance and build on the foundations already established.
This is a business with ambitious growth plans, and they need someone who can bring stability, get the best out of their teams and turn that investment into strong commercial performance.
It’s about getting the balance right: great people, high standards and good business results.
- What you’ll be doing
- Take ownership of commercial results and ROI across a portfolio of premium sites, making sure each one is performing to its full potential.
- Coach and challenge experienced GMs, setting clear expectations while giving them the support and trust to do their jobs well.
- Create a stable, positive region where people feel supported, standards are high and teams want to do their best.
- Oversee GM recruitment and development where needed, making sure the right people are in the right roles.
- Work closely with recently invested sites to build momentum and maximise the opportunity.
- Help shape the region for its next stage of growth, working closely with senior leadership on plans, targets and performance.
Who we’re looking for...
Someone who knows central London hospitality inside out, ideally from premium pubs or premium casual dining.
You’ll be commercially sharp and confident holding people to account, but you’ll know that getting the best out of a team takes more than just hitting targets.
You lead with warmth, build trust and create an environment where people can perform.
You’ll be collaborative, hands‑on and comfortable working in a creative, ambitious business.
Someone who brings a different perspective or a skill set that complements the existing team would be a real bonus.
The package
A great opportunity for an established multi‑site operator who wants to make a real impact across a premium London portfolio, with the backing of investment and the opportunity to help shape what comes next.
#J-18808-Ljbffr
Operations Manager in London employer: Sixty Eight People Ltd
Join our team as an Assistant Manager in Sedbergh, where we prioritise a people-first culture and offer a supportive work environment. With a competitive salary of £35,000 plus tips, flexible working arrangements, and a four-day work week, we are committed to employee well-being and growth. Enjoy the unique advantage of staff accommodation within walking distance, making your work-life balance even more rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sixty Eight People Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sixty Eight People Ltd
Don't be shy about reaching out to Sixty Eight People Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sixty Eight People Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sixty Eight People Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
