Assistant Manager, Complaints in London

Assistant Manager, Complaints in London

London Full-Time 35000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assist in managing customer complaints and ensuring top-notch service.
  • Company: Dynamic hospitality company focused on community and innovation.
  • Benefits: Up to £35,000 salary, bonuses, 28 days holiday, and birthday off.
  • Other info: Enjoy a balanced rota and discounts across all food traders.
  • Why this job: Join a growth-led team and make a difference in customer experience.
  • Qualifications: Strong communication skills and a passion for hospitality.

The predicted salary is between 35000 - 35000 £ per year.

INNOVATIVE. GROWTH-LED. HOSPITALITY REDEFINED. COMMUNITY-DRIVEN.

Whats in it for you?

  • Salary of up to £35,000 per year
  • Quarterly performance-based bonuses
  • Balanced rota with no more than 45 hours per week
  • 28 days paid holiday including Christmas, Boxing Day, and New Years Day
  • Extra paid day off on your birthday
  • 25% discount across all food traders
  • Access to exclusive retail, restaurant offers

Assistant Manager, Complaints in London employer: Sixty Eight People Ltd

Join a dynamic and innovative hospitality team in London, where your contributions as an Assistant Manager will be valued and rewarded. With a strong focus on community and employee growth, we offer competitive salaries, generous holiday allowances, and unique perks like birthday leave and discounts across our food traders. Experience a balanced work-life with a supportive culture that prioritises your well-being and professional development.

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Contact Details:

Sixty Eight People Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager, Complaints in London

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work in complaints management. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by researching common questions for assistant manager roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.

Tip Number 3

Showcase your problem-solving skills during interviews. Think of specific examples where you turned a complaint into a positive experience. This will highlight your ability to handle challenges effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our community.

We think you need these skills to ace Assistant Manager, Complaints in London

Customer Service Skills
Conflict Resolution
Communication Skills
Team Leadership
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any relevant experience in complaints management or hospitality to show us you’re the right fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you an ideal candidate. Keep it engaging and personal!

Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Whether it’s resolving customer complaints or improving team performance, we want to see how you’ve made a difference in your previous roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Sixty Eight People Ltd

Know the Company Inside Out

Before your interview, take some time to research the company’s values and mission. Understanding their innovative and community-driven approach will help you align your answers with what they’re looking for in an Assistant Manager.

Prepare for Common Questions

Think about how you would handle complaints and difficult situations. Prepare specific examples from your past experiences that showcase your problem-solving skills and ability to manage customer expectations effectively.

Show Your Passion for Hospitality

Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in this field and how you can contribute to redefining hospitality in a growth-led environment.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your genuine interest and helps you determine if it’s the right fit for you.