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- Tasks: Connect with clients, manage bookings, and ensure top-notch customer service.
- Company: Join a leading global mobility service provider with a dynamic team.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and professional development.
- Why this job: Be part of a growing team and make a real impact in customer relations.
- Qualifications: Experience in a fast-paced environment and strong communication skills required.
- Other info: Flexible roles with opportunities for career growth in a new depot.
The predicted salary is between 22700 - 32800 £ per year.
We have an exciting opportunity for a Rental Agent to join our brand-new Tewkesbury Depot. As part of our Vehicle Hire Division, you’ll be contributing to a rapidly growing operation that provides a wide range of light commercial vehicles to an impressive portfolio of clients. Our customer base spans blue-chip corporations, public sector organisations, and medium-sized enterprises, all of whom rely on us for a dependable, flexible, and high-quality hire service.
You as a Rental Agent will be the key point of contact for our clients and internal colleagues within the Depot. In this customer-focused role, you will establish and develop new and existing business through building excellent relationships with our customers, assist with queries, offer advice, support and information, and recommend relevant company products. Enjoy growth opportunities and a starting salary of £27,381.90 per year, plus a bonus to reward your dedication!
YOUR ROLE AT SIXT
- You ensure bookings are placed on appropriate systems accurately and send out and retrieve paperwork where necessary.
- You establish new and develop existing business through relationships with customers via professional email and telephone correspondence.
- You answer calls from customers to assist with queries, offering advice, support, and information, and recommending company products.
- You complete all associated paperwork relating to vehicle transfers and yard checks.
- You maintain appropriate face-to-face interaction, hospitality, and professionalism towards clients on site.
- You accurately calculate rental estimates, chase quotes, and follow up.
With our Tewkesbury depot being a new start-up, please be aware that there will be occasions where additional responsibilities may be required to support day-to-day operations. This may include, but is not limited to, assisting with on-road activities such as delivery and collection work, helping to clean and prepare vehicles for upcoming bookings, and carrying out general depot support tasks as needed. As the site continues to grow, a flexible and proactive approach will be essential to ensure we deliver a smooth and reliable service to our customers.
YOUR SKILLS MATTER
- Experience: You bring significant experience working within a high-volume, fast-paced Agent role, preferably within the Hire industry.
- Adaptability: You excel in a dynamic environment and can work under pressure, both independently and as part of a team.
- Attention to Detail: You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections.
- Communication: You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings.
- Flexibility: You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service.
- Driving License: You hold a valid driving license and bring a minimum of 12 months driving experience.
WHAT WE OFFER
- Competitive Compensation & Financial Security: Receive an attractive annual salary and a performance-based bonus. Secure your future with enrolment in SIXT's pension scheme.
- Generous Time Off: Enjoy 22 days of annual leave, plus bank holidays.
- Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme.
- Wellbeing Support & Life Assurance: Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance.
- Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme.
About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Rental Agent (Hiring Immediately) in Tewkesbury employer: Sixt
Contact Detail:
Sixt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent (Hiring Immediately) in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the rental or vehicle hire industry. A personal recommendation can go a long way in landing that Rental Agent role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your experience and how it aligns with their needs. Highlight your adaptability and customer service skills – they’re key for this role!
✨Tip Number 3
Stay proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Be flexible and open-minded! The rental industry can be unpredictable, so showing that you’re willing to take on various tasks will make you stand out. Emphasise your readiness to support day-to-day operations at the depot.
We think you need these skills to ace Rental Agent (Hiring Immediately) in Tewkesbury
Some tips for your application 🫡
Show Your Customer Focus: In your application, make sure to highlight your experience in customer service. We want to see how you've built relationships and handled queries in previous roles, especially in fast-paced environments like the hire industry.
Be Detail-Oriented: Attention to detail is key for a Rental Agent. When filling out your application, mention specific examples where your keen eye for detail made a difference, whether it was in paperwork or vehicle inspections.
Flexibility is Key: Since our Tewkesbury depot is a new start-up, we need team members who are adaptable. In your application, share instances where you've successfully managed changing responsibilities or worked under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Sixt
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understand their mission, values, and the specifics of their Vehicle Hire Division. This will help you tailor your answers and show that you're genuinely interested in being part of Team Orange.
✨Showcase Your Customer Service Skills
As a Rental Agent, you'll be the face of the company for clients. Prepare examples from your past experiences where you've successfully handled customer queries or built strong relationships. Highlight your communication skills and adaptability, especially in fast-paced environments.
✨Be Ready for Practical Scenarios
Expect questions that assess your problem-solving abilities. Think about how you would handle specific situations, like a customer needing urgent assistance or a booking error. Practising these scenarios can help you demonstrate your quick thinking and attention to detail.
✨Emphasise Your Flexibility and Team Spirit
The role requires a proactive approach and the ability to adapt to changing responsibilities. Be prepared to discuss times when you've worked collaboratively in a team or taken on additional tasks to support operations. This will show that you're ready to contribute to the growth of the new depot.