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- Tasks: Lead a team, manage the fleet, and ensure top-notch customer service.
- Company: SIXT is a global mobility service provider with a focus on customer experience.
- Benefits: Enjoy 25 days off, a company car, and exclusive employee perks.
- Why this job: Join a dynamic team and develop your leadership skills in a thriving environment.
- Qualifications: 3+ years of branch management experience required, with strong sales and customer service skills.
- Other info: Be part of a company with a revenue of €4 billion and a presence in over 110 countries.
The predicted salary is between 42000 - 84000 £ per year.
Join to apply for the Senior Branch Manager – London City role at SIXT
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Join to apply for the Senior Branch Manager – London City role at SIXT
Do you want to take on responsibility and fulfil customer wishes? As a Branch Manager at SIXT, you’ll lead your team, manage the fleet, and ensure top-notch quality. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities, with an attractive, basic salary dependant on experience + an impressiveperformance-based bonus
YOUR ROLE AT SIXT
- You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
- You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
- You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
- You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
- You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes
YOUR SKILLS MATTER
- Service MindsetYou have a service-oriented mindset and value direct customer interaction
- Management ExperienceAt least 3 years of branch management experience required, with 2-4 years in sales and customer service
- Team DevelopmentProven experience in developing and up-skilling team members
- Organizational SkillsStrong organizational and multitasking abilities
- Communication ExcellenceExcellent leadership, communication, and interpersonal skills
WHAT WE OFFER
- Generous Time Off & Company CarEnjoy 25 days of annual leave plus bank holidays, along with the convenience of a company car
- Family-Friendly Support & WellbeingBenefit from family-friendly policies, along with access to the Yulife wellbeing app to support your health
- Exclusive Employee BenefitsTake advantage of special terms for SIXT car hire, with perks extended to friends and family through our staff rental scheme
- Professional Development & UniformAccess paid training sessions and numerous opportunities for growth, while maintaining a professional appearance with a complete uniform
- Life Assurance & Employee AssistanceFeel secure with in-service life assurance and get support through the Employee Assistance Programme
- Health Cashback PlanBenefit from the Medicash health cashback plan for added peace of mind
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Travel Arrangements
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Senior Branch Manager - London City employer: Sixt
Contact Detail:
Sixt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Branch Manager - London City
✨Tip Number 1
Familiarise yourself with SIXT's values and customer service philosophy. Understanding their commitment to premium customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully developed team members in previous roles. This will demonstrate your capability to lead and nurture talent at SIXT.
✨Tip Number 3
Research the current market trends in the mobility sector, especially in London. Being knowledgeable about competitors and market dynamics will show your strategic thinking and readiness to drive sales.
✨Tip Number 4
Network with current or former employees of SIXT on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information that could set you apart during the hiring process.
We think you need these skills to ace Senior Branch Manager - London City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your branch management experience, sales achievements, and team development skills. Use specific examples that demonstrate your leadership abilities and customer service mindset.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your approach to leading a team. Mention how your previous experiences align with the responsibilities outlined in the job description at SIXT.
Showcase Relevant Skills: Emphasise your organisational skills and communication excellence. Provide examples of how you've successfully managed budgets, increased revenue, or improved customer satisfaction in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Sixt
✨Showcase Your Leadership Skills
As a Senior Branch Manager, you'll be expected to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you developed your team members.
✨Demonstrate Your Sales Acumen
Since the role involves driving sales and market penetration, be ready to discuss your previous sales achievements. Highlight specific strategies you implemented that led to increased revenue and how you can apply those to SIXT.
✨Emphasise Customer Service Excellence
SIXT prioritises top-tier customer experience. Prepare to share instances where you handled customer complaints or improved service quality, showcasing your service-oriented mindset and problem-solving skills.
✨Prepare for Operational Questions
The role includes managing operational tasks and ensuring efficient workflows. Familiarise yourself with common operational challenges in branch management and be ready to discuss how you would address them at SIXT.
