At a Glance
- Tasks: Inspire and train rental sales agents to optimise customer experiences and boost sales.
- Company: Join SIXT, a dynamic leader in the car rental industry.
- Benefits: Competitive salary, generous time off, and exclusive employee perks.
- Other info: Access cutting-edge AI tools and enjoy excellent career development opportunities.
- Why this job: Make a real impact by elevating team performance and customer satisfaction.
- Qualifications: 3+ years in customer service or sales with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
The Sales Performance Coach at SIXT is your chance to lead and inspire rental sales agents and branch managers across your own patch in the UK. You will train teams to optimize the rental experience by selling extras tailored to customer needs, delivering outstanding service, and upskilling location leaders in coaching and leadership. As a SIXT expert, you will ensure branches educate customers about our fleet and ancillary products to elevate every rental. Ready to drive success, boost team morale, and make a lasting impact? Join Team Orange and be part of our dynamic environment in the UK!
YOUR ROLE AT SIXT
- You train rental agents to create the optimal rental experience by maximizing sales and service opportunities for every customer.
- You coach branch managers on training rental agents in sales, service, and goal-setting.
- You conduct and document Rental Sales Agent Coaching and Feedback evaluations providing data-driven insights to branch managers and leadership.
- You recognize and reward sales staff to build morale and strengthen branch culture.
- You advise as an expert on all SIXT vehicles, protection items, and extras.
- You regularly meet with branch and regional managers to review progress and complete detailed reporting.
- You analyze detailed data using AI tools and intermediate Excel skills to deliver tailored reporting that supports operations teams in maximizing sales and service.
- You meet all sales and service standards while handling customer complaints professionally and confidently.
YOUR SKILLS MATTER
- Experience: You bring a minimum of 3 years in customer service or sales, ideally with a track record of meeting sales quotas or commission-based roles.
- Expertise: You translate quantified data into concrete actions that improve operational team performance and monitor impact.
- Commitment: You are available to travel extensively within your assigned patch, with minimal overnight stays.
- Soft Skills: You excel at interpersonal relationship building and have strong verbal and written communication skills.
- Organizational Skills: You are highly organized and adept at managing multiple tasks simultaneously.
WHAT WE OFFER
- Competitive Salary & Financial Security: Receive a competitive salary and enrol in SIXT’s pension scheme for long-term security, plus a company car from our fleet.
- AI at your fingertips: From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve.
- Generous Time Off: Enjoy 25 days of annual leave plus bank holidays.
- Training & Development: Benefit from paid training sessions and various development opportunities.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend these perks to friends and family through our staff rental scheme.
- Health, Wellbeing & Life Assurance: Utilize the Medicash health cashback plan and the Yulife wellbeing app, along with in-service life assurance.
- Family-Friendly Support & Assistance: Enjoy generous family-friendly provisions and access our Employee Assistance Programme for additional support.
Sales Performance Coach in Manchester employer: Sixt
At SIXT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development for our Sales Performance Coaches. With competitive salaries, generous time off, and access to cutting-edge AI tools, we empower our team members to excel in their roles while enjoying exclusive employee benefits and family-friendly support. Join us in the UK and make a meaningful impact as you inspire and lead our rental sales teams to success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Performance Coach in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SIXT on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales coaching and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used data in past roles to drive sales or improve team performance. Mention any specific tools or methods you've used to analyse and report on results.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Sales Performance Coach in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Performance Coach role. Highlight your experience in customer service or sales, and show how you've met sales quotas in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Coaching Skills:Since this role involves training and coaching, share specific examples of how you've successfully trained others in the past. We love seeing how you've inspired teams and improved performance, so don’t hold back on those success stories!
Be Data-Driven:We’re all about using data to drive decisions, so if you have experience translating data into actionable insights, make sure to mention it! Talk about any tools or methods you've used to analyse performance and improve outcomes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Sixt
✨Know Your Numbers
Make sure you come prepared with specific examples of how you've met or exceeded sales quotas in the past. Being able to discuss your achievements with quantifiable data will show that you understand the importance of performance metrics, which is crucial for a Sales Performance Coach.
✨Showcase Your Coaching Skills
Think about times when you've successfully trained or coached others. Be ready to share these experiences during the interview, highlighting your approach to developing talent and improving team performance. This will demonstrate your capability to inspire and lead rental agents and branch managers.
✨Familiarise Yourself with SIXT Products
Dive deep into understanding SIXT's fleet and ancillary products. Being knowledgeable about what you’ll be coaching others on will not only impress your interviewers but also show your commitment to delivering outstanding service and optimising the rental experience.
✨Prepare for Data-Driven Discussions
Since the role involves analysing data to improve performance, brush up on your Excel skills and be ready to discuss how you've used data in previous roles. Bring examples of how you've translated data insights into actionable strategies, as this will resonate well with the expectations of the position.
