At a Glance
- Tasks: Deliver exceptional customer experiences and assist with vehicle handovers in a dynamic outdoor environment.
- Company: Join SIXT, a leading global mobility service provider with a focus on top-tier customer service.
- Benefits: Enjoy a competitive salary, performance bonuses, and exclusive employee perks.
- Other info: Fixed term contract until October 2026 with opportunities for professional growth.
- Why this job: Be the face of SIXT, creating memorable moments for customers while working with a fantastic team.
- Qualifications: Strong communication skills, attention to detail, and a valid driving license required.
The predicted salary is between 26700 - 26700 € per year.
Do you excel at delivering exceptional customer experiences? At SIXT, we offer you the chance to shine! Join our friendly Fleet Service team, where you’ll be the first and last point of contact for our customers. Your role includes working outdoors in car parks, welcoming customers on arrival, and assisting with returns – all while providing first-class service. Enjoy growth opportunities and a pro-rated salary of £26,700 per year, plus a bonus to reward your dedication!
Please note this is a Fixed Term Contract position that will be running until October 2026, working 40 hours a week across our Edinburgh City Centre locations.
YOUR ROLE AT SIXT- You will offer our customers an outstanding experience that will delight, inspire, and turn every interaction into a moment they will remember.
- You will offer a premium and elevated experience to our customers that will make every journey with us as exceptional as the vehicles we provide.
- You will complete all necessary handover paperwork with the customer to ensure a smooth transition.
- You will inspect vehicles for damage during collection and return, report any issues, and complete the required documentation.
- You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager.
- You will assist in refueling vehicles, supporting efficient branch operations at all times while representing the premium SIXT brand with outstanding customer service.
- You will manage vehicle deliveries and collections between branches, ensuring timely service.
- You will support in preparing, cleaning, and valeting vehicles to maintain a high standard for our customers.
- Adaptability: You excel in a dynamic environment and can work under pressure, both independently and as part of a team.
- Attention to Detail: You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections.
- Communication: You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings.
- Flexibility: You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service.
- Driving License: You hold a valid driving license and bring a minimum of 12 months driving experience.
- Competitive Compensation & Financial Security: Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension scheme.
- Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme.
- Wellbeing Support & Life Assurance: Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance.
- Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme.
About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Check in Agent - Edinburgh City Centre (Fixed Term Contract) employer: Sixt
At SIXT, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Edinburgh City Centre. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside competitive compensation and exclusive benefits that enhance your overall well-being. Join our dynamic team where your contributions are valued, and every day presents a chance to deliver outstanding customer experiences while enjoying the perks of working with a globally recognised mobility service provider.
StudySmarter Expert Advice🤫
We think this is how you could land Check in Agent - Edinburgh City Centre (Fixed Term Contract)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SIXT. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and adaptability, as these are key for the Check in Agent role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Check in Agent - Edinburgh City Centre (Fixed Term Contract)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've gone above and beyond to create memorable experiences for customers in the past.
Be Detail-Oriented:Since attention to detail is key for this role, mention any relevant experiences where you had to complete paperwork or inspect items carefully. We love candidates who can spot the little things!
Communicate Clearly:Your written application should reflect your strong communication skills. Use clear and friendly language, just like you would when interacting with customers. This will help us see how you’d fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sixt
✨Know the Company
Before your interview, take some time to research SIXT. Understand their values, services, and what sets them apart in the mobility industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Check-in Agent, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your adaptability and communication skills, as these are crucial for creating memorable interactions.
✨Be Ready for Practical Scenarios
Expect questions that assess your problem-solving abilities in real-life situations. Think about how you would handle a customer complaint or a vehicle inspection issue. Practising these scenarios can help you respond confidently during the interview.
✨Dress the Part
Even though the role involves working outdoors, make sure to dress smartly for the interview. A professional appearance shows respect for the company and the position you're applying for. It also sets a positive tone for your first impression!
