At a Glance
- Tasks: Coordinate vehicle servicing and maintenance while providing top-notch customer support.
- Company: Join Team Orange at a leading vehicle hire company in the UK.
- Benefits: Competitive salary, up to 22 days holiday, pension scheme, and career growth opportunities.
- Other info: Enjoy a supportive environment with direct access to decision-makers.
- Why this job: Be the vital link in keeping vehicles road-legal and ensuring customer satisfaction.
- Qualifications: Experience in automotive coordination or administration is a plus.
The predicted salary is between 30000 - 40000 £ per year.
The Workshop Coordinator – Vehicle Hire is responsible for coordinating servicing, maintenance scheduling, and administration of all SVAT vehicles and retail customers at the Dorset MOT Centre. You will ensure vehicles remain road‑legal and fit for hire while providing excellent communication and support to customers and internal teams.
YOUR ROLE AT SIXT
- You coordinate vehicle servicing schedules following manufacturers’ guidelines.
- You assist the Workshop Manager with daily service centre operations.
- You act as the first point of contact for retail customers and manage MOT bookings and communications.
- You liaise with dealerships on warranty claims and track progress for resolution.
- You coordinate free‑of‑charge replacement vehicles and manage FOC reports to minimise vehicle downtime.
- You maintain accurate records, manage invoicing, stock control, and provide purchase order management.
YOUR SKILLS MATTER
- Experience: You have experience in workshop, fleet, or automotive coordination or administration roles.
- Organisation: You manage multiple priorities effectively and maintain high attention to detail.
- Communication: You communicate clearly with customers, suppliers, and internal teams.
- Know‑how: You possess good knowledge of vehicle servicing and maintenance requirements (desirable).
- Accuracy: You ensure precise record‑keeping, invoicing, and reporting.
- Customer Focus: You adopt a proactive, problem‑solving approach to customer service.
WHAT WE OFFER
- Competitive Reward Package: Attractive base salary with a performance‑based bonus.
- Time Off & Financial Security: Up to 22 days’ holiday plus bank holidays, pension scheme, and life assurance.
- Wellbeing & Support: Employee Assistance Programme and access to wellbeing resources.
- Career Development: Entrepreneurial, flat management structure with direct access to decision‑makers and genuine opportunities to grow your career.
Workshop Coordinator in Dorchester employer: Sixt
At Sixt, we pride ourselves on being an excellent employer, offering a competitive reward package and a supportive work culture that prioritises employee wellbeing and career development. As a Workshop Coordinator at our Dorset MOT Centre, you will enjoy a collaborative environment with direct access to decision-makers, ensuring your contributions are valued and recognised. Join Team Orange and take advantage of our generous holiday allowance, pension scheme, and opportunities for professional growth in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Coordinator in Dorchester
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, attend workshops, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to Team Orange. Practise common interview questions and think about how your experience aligns with the Workshop Coordinator position.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work in workshop coordination or customer service to the interview. Highlight your organisational skills and attention to detail, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining us at StudySmarter and being part of Team Orange.
We think you need these skills to ace Workshop Coordinator in Dorchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in workshop or automotive coordination. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and customer service experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Workshop Coordinator position and how your background makes you the perfect fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s through your CV or cover letter, let us see your knack for clear and effective communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about Team Orange while you’re at it!
How to prepare for a job interview at Sixt
✨Know Your Stuff
Make sure you brush up on vehicle servicing and maintenance requirements. Familiarise yourself with common issues and solutions, as well as the specific services offered by the company. This will show that you're not just interested in the role but also have a genuine understanding of the industry.
✨Show Off Your Organisation Skills
Since the role involves managing multiple priorities, be ready to discuss how you handle organisation and time management. Prepare examples from your past experiences where you successfully coordinated tasks or projects, highlighting your attention to detail and ability to keep everything running smoothly.
✨Communicate Like a Pro
As the first point of contact for customers, strong communication skills are key. Practice articulating your thoughts clearly and confidently. You might even want to role-play some customer interactions with a friend to get comfortable with handling queries and providing support.
✨Be Customer-Centric
Demonstrate your proactive approach to customer service during the interview. Think of examples where you went above and beyond to solve a problem or improve a customer's experience. This will show that you understand the importance of customer satisfaction in this role.
