Check in Agent - Edinburgh City Centre (Fixed Term Contract)

Do you excel at delivering exceptional customer experiences? At SIXT, we offer you the chance to shine! Join our friendly Fleet Service team, where you’ll be the first and last point of contact for our customers. Your role includes working outdoors in car parks, welcoming customers on arrival, and assisting with returns – all while providing first-class service. Enjoy growth opportunities and a pro‑rated salary of £26,700 per year, plus a bonus to reward your dedication! Please note this is a Fixed Term Contract position that will be running until October 2026, working 40 hours a week across our Edinburgh City Centre locations.

YOUR ROLE AT SIXT

• You will offer our customers an outstanding experience that will delight, inspire, and turn every interaction into a moment they will remember.
• You will offer a premium and elevated experience to our customers that will make every journey with us as exceptional as the vehicles we provide.
• You will complete all necessary handover paperwork with the customer to ensure a smooth transition.
• You will inspect vehicles for damage during collection and return, report any issues, and complete the required documentation.
• You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager.
• You will assist in refueling vehicles, supporting efficient branch operations at all times while representing the premium SIXT brand with outstanding customer service.
• You will manage vehicle deliveries and collections between branches, ensuring timely service.
• You will support in preparing, cleaning, and valeting vehicles to maintain a high standard for our customers.

YOUR SKILLS MATTER

• Adaptability: You excel in a dynamic environment and can work under pressure, both independently and as part of a team.
• Attention to Detail: You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections.
• Communication: You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings.
• Flexibility: You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service.
• Driving License: You hold a valid driving license and bring a minimum of 12 months driving experience.

WHAT WE OFFER

• Competitive Compensation & Financial Security: Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension scheme.
• Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career.
• Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme.
• Wellbeing Support & Life Assurance: Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance.
• Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme.

About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!