At a Glance
- Tasks: Lead and inspire rental sales teams to optimise customer experiences and boost sales.
- Company: Join SIXT, a dynamic leader in the car rental industry.
- Benefits: Competitive salary, generous time off, and exclusive employee perks.
- Other info: Access cutting-edge AI tools and enjoy excellent career development opportunities.
- Why this job: Make a real impact by coaching teams and enhancing customer service.
- Qualifications: 3+ years in customer service or sales with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
The Sales Performance Coach at SIXT is your chance to lead and inspire rental sales agents and branch managers across your own patch in the UK. You will train teams to optimize the rental experience by selling extras tailored to customer needs, delivering outstanding service, and upskilling location leaders in coaching and leadership. As a SIXT expert, you will ensure branches educate customers about our fleet and ancillary products to elevate every rental.
Ready to drive success, boost team morale, and make a lasting impact?
YOUR ROLE AT SIXT- You train rental agents to create the optimal rental experience by maximizing sales and service opportunities for every customer.
- You coach branch managers on training rental agents in sales, service, and goal-setting.
- You conduct and document Rental Sales Agent Coaching and Feedback evaluations providing data-driven insights to branch managers and leadership.
- You recognize and reward sales staff to build morale and strengthen branch culture.
- You advise as an expert on all SIXT vehicles, protection items, and extras.
- You regularly meet with branch and regional managers to review progress and complete detailed reporting.
- You analyze detailed data using AI tools and intermediate Excel skills to deliver tailored reporting that supports operations teams in maximizing sales and service.
- You meet all sales and service standards while handling customer complaints professionally and confidently.
- Experience: You bring a minimum of 3 years in customer service or sales, ideally with a track record of meeting sales quotas or commission-based roles.
- Expertise: You translate quantified data into concrete actions that improve operational team performance and monitor impact.
- Commitment: You are available to travel extensively within your assigned patch, with minimal overnight stays.
- Soft Skills: You excel at interpersonal relationship building and have strong verbal and written communication skills.
- Organizational Skills: You are highly organized and adept at managing multiple tasks simultaneously.
- Competitive Salary & Financial Security: Receive a competitive salary and enrol in SIXT’s pension scheme for long-term security, plus a company car from our fleet.
- AI at your fingertips: From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve.
- Generous Time Off: Enjoy 25 days of annual leave plus bank holidays.
- Training & Development: Benefit from paid training sessions and various development opportunities.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend these perks to friends and family through our staff rental scheme.
- Health, Wellbeing & Life Assurance: Utilize the Medicash health cashback plan and the Yulife wellbeing app, along with in-service life assurance.
- Family-Friendly Support & Assistance: Enjoy generous family-friendly provisions and access our Employee Assistance Programme for additional support.
Sales Performance Coach in Birmingham employer: Sixt
SIXT is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture where innovation and collaboration thrive. As a Sales Performance Coach, you will benefit from competitive salaries, generous time off, and access to cutting-edge AI tools that enhance your coaching capabilities. With a strong focus on employee wellbeing and family-friendly support, SIXT ensures that you can make a meaningful impact while enjoying a fulfilling work-life balance.
