At a Glance
- Tasks: Capture and document vehicle damages, ensuring timely communication with customers.
- Company: Join a friendly and driven team at SIXT's Manchester Depot.
- Benefits: Enjoy a competitive salary, bonus, and generous time off.
- Other info: Access exclusive employee benefits and professional development opportunities.
- Why this job: Make an impact in the vehicle hire industry while growing your career.
- Qualifications: Strong attention to detail, communication skills, and a valid driving license required.
The predicted salary is between 27380 - 27380 £ per year.
We currently have a great new opportunity for a Damage & Loss Administrator to join our friendly but driven team at our Manchester Depot. Our Vehicle Hire Division hires a range of light commercial vehicles to companies ranging from blue chip corporations and public sector organisations to medium sized enterprises. The Damage & Loss Administrator will ensure that all mechanical and body work damages are successfully and accurately captured, documented, and recharged onto the customer in a professional and timely manner. Enjoy growth opportunities and a starting salary of £27,380 per year, plus a bonus to reward your dedication!
YOUR ROLE AT SIXT
- Assist in controlling the damage process for all the depot fleet, including controlling costs for expenditure on a varied range of equipment and contracts within an agreed spend limit.
- Identify damage recharge opportunities from off hires, defects reported by customers and repairs carried out during routine maintenance.
- Ensure validity of claim and transparency of profit margins.
- Gather all evidence and prepare damage packs, photographs and estimates for customers and ensure that effective communication is carried out both internally and externally.
- Assist in managing the Loss of Use process so clear instruction is provided to customer and hire departments with regards to charges and timeframes.
- Obtain order numbers from customers and negotiate, within the given parameters, where necessary to ensure that maximum recharge value is achieved with customer.
- Invoice customers once recharge value is achieved with customer.
- Resolve or Escalate all queries within a given time frame.
- Liaise with internal departments and or external vendors to return the vehicle to hire/rental fleet within agreed timescales.
YOUR SKILLS MATTER
- Adaptability: You excel in a dynamic environment and can work under pressure, both independently and as part of a team.
- Attention to Detail: You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections.
- Communication: You have strong communication skills, enabling clear and friendly interactions with customers.
- Flexibility: You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service.
- Driving License: You hold a valid driving license and bring a minimum of 12 months driving experience.
- Problem-solving mindset: Proactive in resolving issues related to vehicle condition, customer disputes, and insurance coordination.
- IT proficiency: Comfortable using Microsoft Office (especially Excel).
- Background: Previous experience in a transport, logistics, or automotive environment.
BENEFITS
- Competitive Compensation & Financial Security: Receive an attractive annual salary and a performance-based bonus. Secure your future with enrolment in SIXT's pension scheme.
- Generous Time Off: Enjoy 22 days of annual leave, plus bank holidays.
- Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme.
- Wellbeing Support & Life Assurance: Stay healthy with the Yulifewellbeing app and enjoy peace of mind with in-service life assurance.
- Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme.
Damage & Loss Administrator in Salford employer: SIXT UK
At SIXT, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment at our Manchester Depot. As a Damage & Loss Administrator, you'll enjoy competitive compensation, generous time off, and numerous professional development opportunities, all while being part of a friendly team dedicated to delivering exceptional service. With exclusive employee benefits and a focus on wellbeing, SIXT is committed to fostering your growth and ensuring a rewarding career in the vehicle hire industry.
StudySmarter Expert Advice🤫
We think this is how you could land Damage & Loss Administrator in Salford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like SIXT UK and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at SIXT UK!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like SIXT UK keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Damage & Loss Administrator in Salford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to SIXT UK:This is your chance to really connect with the team at SIXT UK. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at SIXT UK
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with SIXT UK.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show SIXT UK that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at SIXT UK. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
