At a Glance
- Tasks: Be the friendly face of SIXT, ensuring customer satisfaction and managing our vehicle fleet.
- Company: Join a dynamic team at SIXT, where customer service meets innovation.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy generous time off.
- Other info: Enjoy paid training, exclusive employee benefits, and excellent career growth opportunities.
- Why this job: Showcase your sales talent while making every customer interaction special.
- Qualifications: Passion for sales, customer service experience, and a valid driver’s license required.
The predicted salary is between 24960 - 27185 £ per year.
Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You’ll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you’ll learn with us. Benefit from great development opportunities – with a guaranteed take home of £29,604 with a basic salary of £27,204.78 annually, a 6 month guaranteed bonus of £400 per month and an uncapped bonus system with an OTE of £55,000.
YOUR ROLE
- You are the first point of contact for our customers, friendly, professional and passionate about sales and service.
- You impress with tailored offers and make every customer interaction a special experience.
- You handle rental agreements and customer inquiries, organized, service-oriented and always with a smile.
YOUR SKILLS
- You love sales and are passionate about service and customer support.
- You have experience in direct customer contact, ideally in service, tourism or sales.
- You are communicative and articulate in English.
- You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays.
- You hold a valid driver’s license with at least 12 months of driving experience.
WHAT WE OFFER
- Top-Tier Pay Structure: Earn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT's pension scheme.
- Generous Time Off: Enjoy 22 days of annual leave, plus bank holidays.
- Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme.
- Wellbeing Support & Life Assurance: Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance.
- Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme.
Sales and Service Executive - Stansted employer: SIXT UK
At SIXT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer service and sales excellence. Located in Stansted, our team enjoys competitive pay, generous time off, and extensive training opportunities to foster personal and professional growth. With unique employee benefits and a supportive environment, we empower our staff to thrive while delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Service Executive - Stansted
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at SIXT UK. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like SIXT UK before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales and Service Executive - Stansted
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to SIXT UK:Your cover letter is your chance to shine! Tell us why you want to work at SIXT UK specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at SIXT UK!
How to prepare for a job interview at SIXT UK
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
