At a Glance
- Tasks: Lead and inspire rental sales teams to optimise customer experiences and boost sales.
- Company: Join SIXT, a global leader in mobility services with a dynamic culture.
- Benefits: Enjoy competitive salary, generous time off, and exclusive employee perks.
- Other info: Access cutting-edge AI tools and enjoy excellent career development opportunities.
- Why this job: Make a real impact by coaching teams and enhancing customer service.
- Qualifications: 3+ years in customer service or sales with strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
The Sales Performance Coach at SIXT is your chance to lead and inspire rental sales agents and branch managers across your own patch in the UK. You will train teams to optimize the rental experience by selling extras tailored to customer needs, delivering outstanding service, and upskilling location leaders in coaching and leadership. As a SIXT expert, you will ensure branches educate customers about our fleet and ancillary products to elevate every rental. Ready to drive success, boost team morale, and make a lasting impact? Join Team Orange and be part of our dynamic environment in the UK!
YOUR ROLE AT SIXT
- You train rental agents to create the optimal rental experience by maximizing sales and service opportunities for every customer.
- You coach branch managers on training rental agents in sales, service, and goal-setting.
- You conduct and document Rental Sales Agent Coaching and Feedback evaluations providing data-driven insights to branch managers and leadership.
- You recognize and reward sales staff to build morale and strengthen branch culture.
- You advise as an expert on all SIXT vehicles, protection items, and extras.
- You regularly meet with branch and regional managers to review progress and complete detailed reporting.
- You analyze detailed data using AI tools and intermediate Excel skills to deliver tailored reporting that supports operations teams in maximizing sales and service.
- You meet all sales and service standards while handling customer complaints professionally and confidently.
YOUR SKILLS MATTER
- Experience: You bring a minimum of 3 years in customer service or sales, ideally with a track record of meeting sales quotas or commission-based roles.
- Expertise: You translate quantified data into concrete actions that improve operational team performance and monitor impact.
- Commitment: You are available to travel extensively within your assigned patch, with minimal overnight stays.
- Soft Skills: You excel at interpersonal relationship building and have strong verbal and written communication skills.
- Organizational Skills: You are highly organized and adept at managing multiple tasks simultaneously.
WHAT WE OFFER
- Competitive Salary & Financial Security: Receive a competitive salary and enrol in SIXT’s pension scheme for long-term security, plus a company car from our fleet.
- AI at your fingertips: From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work.
- Generous Time Off: Enjoy 25 days of annual leave plus bank holidays.
- Training & Development: Benefit from paid training sessions and various development opportunities.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend these perks to friends and family through our staff rental scheme.
- Health, Wellbeing & Life Assurance: Utilize the Medicash health cashback plan and the Yulife wellbeing app, along with in-service life assurance.
- Family-Friendly Support & Assistance: Enjoy generous family-friendly provisions and access our Employee Assistance Programme for additional support.
About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Sales Performance Coach in Manchester employer: SIXT UK
At SIXT, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As a Sales Performance Coach, you will not only enjoy competitive salaries and generous time off but also benefit from extensive training and development opportunities, ensuring your professional growth. With access to cutting-edge AI tools and a commitment to employee wellbeing, you'll thrive in an environment that values innovation and teamwork while making a meaningful impact across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Performance Coach in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SIXT on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales coaching and customer service. We recommend role-playing with a friend to nail down your responses and show off your expertise.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak, share your ideas on how to enhance the rental experience and boost team morale. This will demonstrate your commitment to the SIXT values.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in joining Team Orange.
We think you need these skills to ace Sales Performance Coach in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Performance Coach role. Highlight your experience in customer service and sales, and show how you can inspire and train teams to optimise their performance.
Showcase Your Skills:Don’t forget to emphasise your strong communication skills and organisational abilities. We want to see how you can build relationships and manage multiple tasks while keeping everything on track.
Use Data to Your Advantage:Since the role involves analysing data, mention any experience you have with data-driven decision-making. Show us how you've used insights to improve team performance or sales outcomes in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining Team Orange!
How to prepare for a job interview at SIXT UK
✨Know Your Numbers
As a Sales Performance Coach, you'll need to demonstrate your ability to translate data into actionable insights. Brush up on your Excel skills and be ready to discuss how you've used data in past roles to improve sales performance. Bring examples of how you’ve met or exceeded sales quotas.
✨Showcase Your Coaching Skills
Prepare to talk about your experience in coaching and training others. Think of specific instances where you’ve successfully upskilled a team or individual. Highlight your interpersonal skills and how you build relationships to inspire and motivate others.
✨Understand the Product
Familiarise yourself with SIXT's fleet and ancillary products. Be prepared to discuss how you would educate customers about these offerings. Showing that you have done your homework will demonstrate your commitment and enthusiasm for the role.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice handling customer complaints and upselling products in a way that feels natural. This will showcase your problem-solving skills and ability to deliver outstanding service under pressure.
