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- Tasks: Assist clients with vehicle rentals and build strong customer relationships.
- Company: Join SIXT Van & Truck, a global leader in mobility services.
- Benefits: Enjoy a competitive salary, bonus, generous leave, and professional development.
- Other info: Opportunities for growth and a supportive team culture await you!
- Why this job: Be the face of our service and make a real impact in a dynamic environment.
- Qualifications: Experience in a fast-paced role, strong communication skills, and a valid driving licence.
The predicted salary is between 28332 - 28332 £ per year.
Company Description
SIXT Van & Truck is part of the SIXT Group, the global leader in mobility services with over 110 years of experience in supplying a diverse range of automotive solutions to more than 100 countries worldwide. We are a leading commercial vehicle rental company specializing in providing high-quality rental services to a diverse range of clients. Our fleet consists of a wide variety of commercial vehicles including trucks, vans, and specialized vehicles, and we take pride in delivering exceptional customer service and maintaining strong industry partnerships.
Job Description
We have an exciting opportunity for a Rental Agent to join our Manchester Depot. As part of our Vehicle Hire Division, you’ll be contributing to a rapidly growing operation that provides a wide range of light commercial vehicles to an impressive portfolio of clients. Our customer base spans blue-chip corporations, public sector organisations, and medium-sized enterprises, all of whom rely on us for a dependable, flexible, and high-quality hire service.
You as a Rental Agent will be the key point of contact for our clients and internal colleagues within the Depot. In this customer-focused role, you will establish and develop new and existing business through building excellent relationships with our customers, assist with queries, offer advice, support and information, and recommend relevant company products. Enjoy growth opportunities and a starting salary of £28,332.20 per year, plus a bonus to reward your dedication!
YOUR ROLE AT SIXT
- You ensure bookings are placed on appropriate systems accurately and send out and retrieve paperwork where necessary.
- You establish new and develop existing business through relationships with customers via professional email and telephone correspondence.
- You answer calls from customers to assist with queries, offering advice, support, and information, and recommending company products.
- You complete all associated paperwork relating to vehicle transfers and yard checks.
- You maintain appropriate face-to-face interaction, hospitality, and professionalism towards clients on site.
- You accurately calculate rental estimates, chase quotes, and follow up.
YOUR SKILLS MATTER
- Experience: You bring significant experience working within a high-volume, fast-paced Agent role, preferably within the Hire industry.
- Adaptability: You excel in a dynamic environment and can work under pressure, both independently and as part of a team.
- Attention to Detail: You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections.
- Communication: You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings.
- Flexibility: You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service.
- Driving License: You hold a valid driving license and bring a minimum of 12 months driving experience.
WHAT WE OFFER
- Competitive Compensation & Financial Security: Receive an attractive annual salary and a performance-based bonus. Secure your future with enrolment in SIXT's pension scheme.
- Generous Time Off: Enjoy 22 days of annual leave, plus bank holidays.
- Training & Professional Development: Benefit from paid training sessions and a variety of development opportunities to grow your career.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme.
- Wellbeing Support & Life Assurance: Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance.
- Family & Employee Assistance: Benefit from family-friendly policies and receive support through our Employee Assistance Programme.
About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Rental Agent in Manchester employer: SIXT UK
Contact Detail:
SIXT UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent in Manchester
✨Tip Number 1
Get to know the company inside out! Research SIXT Van & Truck and understand their values, services, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of Team Orange.
✨Tip Number 2
Practice your communication skills! As a Rental Agent, you'll be interacting with clients all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle queries like a pro.
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at SIXT. Plus, it shows your initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Rental Agent in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills: As a Rental Agent, you'll be the face of our company, so make sure to highlight your customer service experience in your application. We want to see how you've built relationships and handled queries in previous roles.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, ensure that all information is accurate and well-presented. This shows us you can handle the paperwork and vehicle inspections with care.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the listing, like 'high-quality hire service' and 'professional email correspondence', to show us you're a perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at SIXT UK
✨Know the Company Inside Out
Before your interview, take some time to research SIXT Van & Truck. Understand their services, values, and what sets them apart in the mobility industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Rental Agent, you'll be the face of the company for clients. Prepare examples from your past experiences where you've excelled in customer service. Highlight how you handled queries, built relationships, and provided solutions, as this will demonstrate your fit for the role.
✨Practice Your Communication Style
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with professional email and telephone correspondence scenarios.
✨Prepare for Situational Questions
Expect questions that assess your adaptability and problem-solving skills. Think of situations where you had to work under pressure or adapt to changes quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.