Senior Branch Manager - London
Senior Branch Manager - London

Senior Branch Manager - London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, manage the fleet, and ensure top-notch customer service.
  • Company: Join SIXT, a global leader in mobility services with a focus on customer experience.
  • Benefits: Enjoy 25 days off, a company car, and exclusive employee perks.
  • Why this job: Drive success in a dynamic environment while developing your leadership skills.
  • Qualifications: 3+ years of branch management experience and strong communication skills.
  • Other info: Opportunities for professional growth and a supportive work culture.

The predicted salary is between 36000 - 60000 £ per year.

Do you want to take on responsibility and fulfil customer wishes? As a Branch Manager at SIXT, you’ll lead your team, manage the fleet, and ensure top-notch quality. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities, with an attractive, basic salary dependant on experience + an impressive performance-based bonus.

YOUR ROLE AT SIXT

  • You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability.
  • You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings.
  • You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process.
  • You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows.
  • You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes.

YOUR SKILLS MATTER

  • Service Mindset: You have a service-oriented mindset and value direct customer interaction.
  • Management Experience: At least 3 years of branch management experience required, with 2-4 years in sales and customer service.
  • Team Development: Proven experience in developing and up-skilling team members.
  • Organizational Skills: Strong organizational and multitasking abilities.
  • Communication Excellence: Excellent leadership, communication, and interpersonal skills.

WHAT WE OFFER

  • Generous Time Off & Company Car: Enjoy 25 days of annual leave plus bank holidays, along with the convenience of a company car.
  • Family-Friendly Support & Wellbeing: Benefit from family-friendly policies, along with access to the Yulife wellbeing app to support your health.
  • Exclusive Employee Benefits: Take advantage of special terms for SIXT car hire, with perks extended to friends and family through our staff rental scheme.
  • Professional Development & Uniform: Access paid training sessions and numerous opportunities for growth, while maintaining a professional appearance with a complete uniform.
  • Life Assurance & Employee Assistance: Feel secure with in-service life assurance and get support through the Employee Assistance Programme.
  • Health Cashback Plan: Benefit from the Medicash health cashback plan for added peace of mind.

Additional Information

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Senior Branch Manager - London employer: SIXT UK

SIXT is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture in the heart of London. With generous benefits such as 25 days of annual leave, a company car, and extensive professional development opportunities, we empower our team to excel in their roles while ensuring a premium customer service experience. Join us to be part of a globally leading mobility service provider that values innovation and entrepreneurship.
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Contact Detail:

SIXT UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Branch Manager - London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Senior Branch Manager role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching SIXT and understanding their values. Think about how your experience aligns with their service mindset and leadership expectations. Practise common interview questions and come armed with examples of how you've developed teams and driven sales.

✨Tip Number 3

Showcase your leadership skills during the interview. Be ready to discuss how you’ve successfully managed teams and improved customer service in previous roles. Highlight specific achievements that demonstrate your ability to increase revenue and profitability.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the SIXT family. Let’s get you that dream job!

We think you need these skills to ace Senior Branch Manager - London

Sales Experience
Leadership Skills
Budget Management
Market Penetration
Revenue Growth
Profitability Improvement
Team Development
Recruitment Skills
Operational Management
Customer Service Excellence
Complaint Handling
Organizational Skills
Multitasking Abilities
Communication Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Branch Manager role. Highlight your management experience, sales skills, and any relevant achievements that showcase your ability to lead a team and drive success.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how your leadership style aligns with our values at SIXT. Don’t forget to mention specific examples of how you've developed teams in the past.

Showcase Your Service Mindset: We love candidates who have a strong service mindset. In your application, share experiences where you’ve gone above and beyond for customers or improved service processes. This will show us you’re a great fit for our culture!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even further.

How to prepare for a job interview at SIXT UK

✨Know Your Numbers

As a Senior Branch Manager, you'll be responsible for budgets and sales. Brush up on your financial metrics and be ready to discuss how you've successfully managed budgets in the past. This shows you understand the business side of things and can drive profitability.

✨Showcase Your Leadership Style

You'll be leading a team, so it's crucial to articulate your leadership approach. Prepare examples of how you've developed team members and handled performance reviews. Highlighting your ability to coach and inspire will resonate well with the interviewers.

✨Customer Service is Key

SIXT values a premium customer service culture. Be prepared to share specific instances where you've gone above and beyond for customers or resolved complaints effectively. This demonstrates your service mindset and commitment to customer satisfaction.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and organisational abilities. Think of situations where you've had to multitask or optimise processes. Practising these scenarios will help you respond confidently during the interview.

Senior Branch Manager - London
SIXT UK
Location: London
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  • Senior Branch Manager - London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    SIXT UK

    1000+
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