At a Glance
- Tasks: Coordinate vehicle servicing and maintenance while providing top-notch customer support.
- Company: Join Team Orange at a leading global mobility service provider.
- Benefits: Competitive salary, up to 22 days holiday, and career development opportunities.
- Other info: Dynamic work environment with direct access to decision-makers and growth potential.
- Why this job: Be the go-to person for vehicle hire and make a real impact on customer satisfaction.
- Qualifications: Experience in automotive coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Workshop Coordinator – Vehicle Hire is responsible for coordinating servicing, maintenance scheduling, and administration of all SVAT vehicles and retail customers at the Dorset MOT Centre. You will ensure vehicles remain road-legal and fit for hire while providing excellent communication and support to customers and internal teams.
YOUR ROLE AT SIXT
- You coordinate vehicle servicing schedules following manufacturers’ guidelines.
- You assist the Workshop Manager with daily service centre operations.
- You act as the first point of contact for retail customers and manage MOT bookings and communications.
- You liaise with dealerships on warranty claims and track progress for resolution.
- You coordinate free-of-charge replacement vehicles and manage FOC reports to minimise vehicle downtime.
- You maintain accurate records, manage invoicing, stock control, and provide purchase order management.
YOUR SKILLS MATTER
- Experience: You have experience in workshop, fleet, or automotive coordination or administration roles.
- Organisation: You manage multiple priorities effectively and maintain high attention to detail.
- Communication: You communicate clearly with customers, suppliers, and internal teams.
- Know-how: You possess good knowledge of vehicle servicing and maintenance requirements (desirable).
- Accuracy: You ensure precise record-keeping, invoicing, and reporting.
- Customer Focus: You adopt a proactive, problem-solving approach to customer service.
WHAT WE OFFER
- Competitive Reward Package: Attractive base salary with a performance-based bonus.
- Time Off & Financial Security: Up to 22 days’ holiday plus bank holidays, pension scheme, and life assurance.
- Wellbeing & Support: Employee Assistance Programme and access to wellbeing resources.
- Career Development: An entrepreneurial, flat management structure with direct access to decision-makers and genuine opportunities to grow your career.
Workshop Coordinator in Dorchester employer: SIXT UK
SIXT is an exceptional employer, offering a dynamic work environment in the heart of Dorset where you can thrive as a Workshop Coordinator. With a competitive reward package, generous holiday allowance, and a strong focus on employee wellbeing and career development, you'll find ample opportunities to grow within a globally leading mobility service provider. Join Team Orange and be part of a culture that values communication, teamwork, and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Coordinator in Dorchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Workshop Coordinator role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for workshop coordination roles. Practice your answers, focusing on your experience with vehicle servicing and customer communication. Confidence is key!
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed multiple priorities in past roles. This will demonstrate that you're ready to handle the demands of coordinating servicing schedules.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Team Orange at SIXT!
We think you need these skills to ace Workshop Coordinator in Dorchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant workshop or automotive coordination experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Workshop Coordinator role. Share specific examples of how you've managed multiple priorities and provided excellent customer service.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application is clear and concise. Use straightforward language and check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at SIXT UK
✨Know Your Stuff
Make sure you brush up on vehicle servicing and maintenance requirements. Familiarise yourself with common issues that might arise in a workshop setting, as well as the specific services offered by the company. This will show your genuine interest and understanding of the role.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple priorities in previous roles. Think about times when you had to juggle tasks or coordinate schedules effectively. Being able to demonstrate your organisational prowess will be key in this role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since you'll be the first point of contact for customers, it's essential to convey information effectively. Consider doing mock interviews with friends or family to refine your communication skills.
✨Be Customer-Focused
Prepare to discuss how you've handled customer service situations in the past. Think of examples where you went above and beyond to solve a problem or improve a customer's experience. This will highlight your proactive approach and commitment to excellent service.
