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For Companies At a Glance
- Tasks: Lead your team, manage the fleet, and ensure top-notch customer service.
- Company: Join SIXT, a global leader in mobility services with a focus on customer experience.
- Benefits: Enjoy 25 days off, a company car, and exclusive employee perks.
- Why this job: Drive success while developing your team and enjoying impressive bonuses.
- Qualifications: 3+ years of branch management experience and strong leadership skills required.
- Other info: Be part of a dynamic team in a rapidly evolving industry.
The predicted salary is between 28000 - 42000 £ per year.
Company Description
Job Description
Do you want to take on responsibility and fulfil customer wishes? As a Branch Manager at SIXT, you’ll lead your team, manage the fleet, and ensure top-notch quality. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities, with a basic salary of up to £35,000 dependent on experience and an impressive performance-based bonus OTE £55,000!
YOUR ROLE AT SIXT
- You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability.
- You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings.
- You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process.
- You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows.
- You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes.
YOUR SKILLS MATTER
- Service Mindset: You have a service-oriented mindset and value direct customer interaction.
- Management Experience: At least 3 years of branch management experience required, with 2-4 years in sales and customer service.
- Team Development: Proven experience in developing and up-skilling team members.
- Organizational Skills: Strong organizational and multitasking abilities.
- Communication Excellence: Excellent leadership, communication, and interpersonal skills.
WHAT WE OFFER
- Generous Time Off & Company Car: Enjoy 25 days of annual leave plus bank holidays, along with the convenience of a company car.
- Family-Friendly Support & Wellbeing: Benefit from family-friendly policies, along with access to the Yulife wellbeing app to support your health.
- Exclusive Employee Benefits: Take advantage of special terms for SIXT car hire, with perks extended to friends and family through our staff rental scheme.
- Professional Development & Uniform: Access paid training sessions and numerous opportunities for growth, while maintaining a professional appearance with a complete uniform.
- Life Assurance & Employee Assistance: Feel secure with in-service life assurance and get support through the Employee Assistance Programme.
- Health Cashback Plan: Benefit from the Medicash health cashback plan for added peace of mind.
Qualifications
Additional Information
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
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Branch Manager - Battersea employer: SIXT UK
Contact Detail:
SIXT UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Battersea
✨Tip Number 1
Familiarize yourself with the latest trends in the mobility service industry. Understanding the competitive landscape and customer expectations will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully developed team members in previous roles. This will show us that you can effectively lead and inspire a team.
✨Tip Number 3
Be ready to discuss your approach to customer service. Since we prioritize premium customer experiences, sharing your strategies for handling complaints and ensuring satisfaction will set you apart.
✨Tip Number 4
Prepare to talk about your sales achievements and how you've driven revenue growth in past positions. We want to see your ability to meet and exceed targets, so come equipped with metrics and success stories.
We think you need these skills to ace Branch Manager - Battersea
Some tips for your application 🫡
Highlight Your Management Experience: Make sure to emphasize your branch management experience, particularly the 3 years required for this role. Provide specific examples of how you've successfully led teams and improved sales in previous positions.
Showcase Your Service Mindset: Demonstrate your service-oriented mindset by sharing instances where you went above and beyond to meet customer needs. This will align well with SIXT's focus on premium customer service.
Detail Your Team Development Skills: Include examples of how you've developed and up-skilled team members in your past roles. Highlight any training programs or mentorship initiatives you've implemented.
Tailor Your Application: Customize your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Use keywords from the listing to ensure your application stands out.
How to prepare for a job interview at SIXT UK
✨Showcase Your Leadership Skills
As a Branch Manager, you'll be leading a team. Be prepared to discuss your previous management experiences, how you've developed team members, and specific examples of how you've successfully led a team to achieve sales targets.
✨Demonstrate Your Service Mindset
SIXT values a service-oriented approach. Share examples of how you've prioritized customer satisfaction in past roles, handled complaints effectively, and created a premium customer service culture.
✨Prepare for Operational Questions
Expect questions about managing budgets, sales strategies, and operational tasks. Familiarize yourself with key metrics that drive profitability and be ready to discuss how you would optimize processes within the branch.
✨Highlight Your Communication Skills
Excellent communication is crucial for this role. Prepare to demonstrate your interpersonal skills through examples of how you've effectively communicated with team members, customers, and upper management in previous positions.
