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- Tasks: Be the face of SIXT, assisting customers with vehicle rentals and managing bookings.
- Company: Join SIXT Rent a Car, a global leader in vehicle rental services with a premium fleet.
- Benefits: Enjoy flexible part-time hours, competitive pay, and global perks like discounted car hire.
- Why this job: Perfect for those who thrive in dynamic environments and love delivering top-notch customer service.
- Qualifications: Must have a valid driving license, be over 21, and possess strong organizational skills.
- Other info: Full training provided; previous experience in customer service is a plus but not required.
Position: Part-Time Rental Agent (Evenings & Weekends, 46-hour shifts, 4-16 hours per week) Location: Belfast City Airport, Belfast International Airport, Belfast City Centre Salary: £12.50-£13.50 per hour depending on experience About Us: SIXT Rent a Car is a global leader in vehicle rental services, renowned for our premium fleet, exceptional customer service, and strong international presence. As we continue to expand in Northern Ireland, were looking for passionate, customer-focused individuals to join our team at Belfast City Airport. We pride ourselves on fostering a supportive and dynamic working environment, where opportunities for growth and development are plentiful. Whether you have previous experience or are eager to learn, we provide full training to the right candidate. About the Role: As a Part-Time Rental Agent, youll be the face of SIXT, responsible for providing a smooth and efficient rental process for our customers. Your role will include: Renting Vehicles: Assisting customers with their vehicle hire needs, managing bookings, and offering expert advice on available vehicle options. Checking in Returned Vehicles: Inspecting vehicles for any damage, noting mileage and fuel levels, and ensuring each car is ready for the next customer. Fleet Management: Helping manage vehicle availability, coordinating vehicle deliveries and returns to keep operations running smoothly. Administrative Duties: Completing rental paperwork, updating customer information, and responding to inquiries both in person and over the phone. This is an exciting opportunity for someone who enjoys working in a dynamic environment and thrives on delivering high-quality customer service. Essential Criteria: Customer Service Excellence: Friendly, approachable, and able to build rapport with customers in a professional and efficient manner. Organisational Skills: Strong ability to manage multiple tasks simultaneously in a fast-paced, deadline-driven environment. Driving License: A valid full driving license and must be over 21 years of age for insurance purposes. Ability to provide a clean Access NI (background) check for Airport Pass. Flexibility: Ability to work evenings, weekends, and holidays as required. Desirable Criteria: Previous Experience: Experience in tourism, hospitality, or customer service is beneficial, but not essential as training will be provided. Knowledge of Rental Processes: Familiarity with vehicle rental systems or similar customer service operations is an advantage. Problem-Solving Skills: Ability to handle unexpected situations and resolve customer issues quickly and effectively. What We Offer: Competitive Salary: Attractive salary based on experience. Flexible Part-Time Hours: Enjoy a flexible schedule, with shifts primarily during evenings and weekends. Global Perks: Discounted car hire rates at SIXT locations worldwide. Free On-Site Parking: Convenient free parking during your shifts. Career Progression: Opportunities for career advancement within a global leader in the rental industry. How to Apply: If youre passionate about customer service and looking for a flexible part-time role, wed love to hear from you! Please send your CV and a brief cover letter outlining why youre interested in the role by clicking Apply below. Join Sixt and become part of a global brand known for premium service and an exceptional customer experience!
Rental Agent employer: Sixt Rent a Car
Contact Detail:
Sixt Rent a Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Agent
✨Tip Number 1
Familiarize yourself with the vehicle rental process. Understanding how rentals work, from booking to check-in, will give you an edge during the interview and show your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role is all about providing excellent service, be ready to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Be prepared to discuss your flexibility. Since the job requires working evenings and weekends, showing that you're adaptable and willing to work these hours can make you a more attractive candidate.
✨Tip Number 4
Research SIXT Rent a Car and its values. Knowing about the company’s commitment to customer service and its global presence can help you align your answers with their mission during the interview.
We think you need these skills to ace Rental Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or tourism. Emphasize any skills that align with the role of a Rental Agent, such as organizational skills and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and explain why you want to work at SIXT. Mention your flexibility to work evenings and weekends, and how your previous experiences make you a great fit for the team.
Showcase Your Customer Service Skills: Provide specific examples in your application that demonstrate your ability to build rapport with customers and handle challenging situations effectively. This will show that you understand the importance of customer service in this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Sixt Rent a Car
✨Show Your Customer Service Skills
As a Rental Agent, you'll be the face of SIXT. Make sure to highlight your customer service experience during the interview. Share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Your Organizational Abilities
The role requires strong organizational skills to manage multiple tasks. Be prepared to discuss how you prioritize tasks and stay organized in a fast-paced environment. You might even want to mention any tools or methods you use to keep track of your responsibilities.
✨Familiarize Yourself with Rental Processes
While previous experience isn't essential, having some knowledge about vehicle rental processes can set you apart. Research common rental procedures and be ready to discuss them. This shows your enthusiasm for the role and willingness to learn.
✨Be Ready for Problem-Solving Scenarios
SIXT values quick thinking and problem-solving skills. Prepare for situational questions where you may need to demonstrate how you'd handle unexpected challenges. Think of examples from your past experiences where you successfully resolved an issue.
