At a Glance
- Tasks: Lead a team, manage fleet, and ensure top-notch customer service.
- Company: Join SIXT, a leading car rental company focused on quality and customer satisfaction.
- Benefits: Enjoy 25 days off, a company car, and exclusive employee perks.
- Why this job: Drive your branch's success while developing your leadership skills in a supportive environment.
- Qualifications: 3+ years in branch management with sales and customer service experience required.
- Other info: Access paid training and a wellbeing app for your health.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Do you want to take on responsibility and fulfil customer wishes? As a Executive Branch Manager at SIXT, you’ll lead your team, manage the fleet, and ensure top-notch quality. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with an attractive, basic salary dependant on experience an impressive performance-based bonus.
YOUR ROLE AT SIXT
- You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
- You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
- You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
- You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
- You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes
YOUR SKILLS MATTER
- Service Mindset You have a service-oriented mindset and value direct customer interaction
- Management Experience At least 3 years of branch management experience required, with 2-4 years in sales and customer service
- Team Development Proven experience in developing and up-skilling team members
- Organizational Skills Strong organizational and multitasking abilities
- Communication Excellence Excellent leadership, communication, and interpersonal skills
WHAT WE OFFER
- Generous Time Off & Company Car Enjoy 25 days of annual leave plus bank holidays, along with the convenience of a company car
- Family-Friendly Support & Wellbeing Benefit from family-friendly policies, along with access to the Yulife wellbeing app to support your health
- Exclusive Employee Benefits Take advantage of special terms for SIXT car hire, with perks extended to friends and family through our staff rental scheme
- Professional Development & Uniform Access paid training sessions and numerous opportunities for growth, while maintaining a professional appearance with a complete uniform
- Life Assurance & Employee Assistance Feel secure with in-service life assurance and get support through the Employee Assistance Programme
- Health Cashback Plan Benefit from the Medicash health cashback plan for added peace of mind
Executive Branch Manager employer: Sixt Rent a Car
Contact Detail:
Sixt Rent a Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Branch Manager
✨Tip Number 1
Familiarise yourself with the latest trends in customer service and sales management. Being knowledgeable about current best practices will not only help you stand out during interviews but also demonstrate your commitment to delivering exceptional service.
✨Tip Number 2
Network with professionals in the car rental and management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at SIXT.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved sales in previous roles. Highlighting measurable achievements will showcase your capability to drive results, which is crucial for the Executive Branch Manager position.
✨Tip Number 4
Research SIXT's company culture and values thoroughly. Understanding their approach to customer service and team development will allow you to align your responses during interviews, making you a more attractive candidate.
We think you need these skills to ace Executive Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your branch management experience, sales achievements, and team development skills. Use specific examples that demonstrate your leadership abilities and service mindset.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your organisational skills, communication excellence, and any experience you have with operational tasks. This will show that you are well-suited for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sixt Rent a Car
✨Showcase Your Leadership Skills
As an Executive Branch Manager, your ability to lead a team is crucial. Be prepared to discuss specific examples of how you've successfully managed teams in the past, focusing on your approach to developing and up-skilling team members.
✨Demonstrate Your Service Mindset
Highlight your commitment to customer service during the interview. Share instances where you went above and beyond to meet customer needs or resolve complaints, as this aligns with the company's focus on premium customer service.
✨Discuss Your Sales Experience
Since the role involves driving sales and market penetration, be ready to talk about your previous sales achievements. Use metrics and specific examples to illustrate how you've contributed to revenue growth in your past roles.
✨Prepare for Operational Questions
Expect questions related to operational tasks such as managing budgets and ensuring health and safety compliance. Familiarise yourself with best practices in these areas and be ready to discuss how you would implement them in the role.