At a Glance
- Tasks: Welcome guests and create memorable experiences at Six Senses Place.
- Company: Join Six Senses, a brand known for its commitment to wellness and emotional hospitality.
- Benefits: Enjoy a fun work environment with opportunities for personal growth and wellness perks.
- Other info: This role is perfect for those who love engaging with others and making a difference.
- Why this job: Be part of a vibrant culture that values connection and creativity in hospitality.
- Qualifications: No prior experience needed; just bring your passion for people and service.
The predicted salary is between 24000 - 36000 £ per year.
As a Host at Six Senses Place, I fully embrace the vision of Six Senses to help people reconnect with themselves, others, and the world around them. I will bring to life our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness.
Through my presence and service, I will deliver a warm, genuine welcome and seamless arrival experience for all members, guests, residents, and hotel visitors, while supporting and collaborating with my team to consistently exceed expectations.
Duties and Responsibilities
As Host at Six Senses Place I take ownership of delivering professional, calm, and efficient front-of-house and cloakroom service and assume responsibility for the efficient operation in the following:
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Manage club access protocols for members, guests, residents, and hotel visitors, ensuring compliance with club terms and conditions.
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Assist with event check-ins, guestlist management, capacity control, and VIP support under Head Host guidance.
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Facilitate real-time bookings for F&B, wellness treatments, classes, and events, particularly during peak periods.
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Maintain accurate records of arrivals, feedback, and member preferences in PeopleVine to support personalised service and Membership team collaboration.
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Coordinate clearly and proactively with the Host team and other departments to maintain smooth operational flow.
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Operate the cloakroom efficiently and discreetly, securing guests’ belongings with care.
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Assist in the setup and testing of operational systems including PeopleVine and booking platforms.
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Maintain a warm and consistent presence during high-traffic times, including evenings and weekends.
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Be a familiar, trusted presence for members, offering support while respecting personal boundaries and club etiquette.
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Assist with programming booking and content uploading for member and guest events.
What’s in it for you?
At Six Senses, we believe in taking care of our hosts just as much as our guests. When you join our team, you'll enjoy a generous and thoughtfully designed benefits package, including:
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Competitive Salary Package – Rewarding your talent and dedication with a salary that reflects your value.
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Up to 33 Days of Paid Holiday Per Year – Including bank holidays, with entitlements growing the longer you stay with us.
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Global Career Development – Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
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Hotel & Dining Discounts – Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
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Complimentary Nights at Six Senses – Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer you’re with us!).
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Enhanced Family Leave – Generous and inclusive maternity, paternity, and adoption policies to support your family life.
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Comprehensive Financial Protection – Including pension scheme, life assurance, income protection, and critical illness cover.
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Holistic Wellbeing– Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul.
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Travel Season Ticket Loans – Helping you get to work in a more affordable and sustainable way.
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Medicash Plan – Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
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Community & Volunteering Opportunities – Make a difference through purpose-driven initiatives and give back to the causes you care about.
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Health Assured & Wisdom App – 24/7 confidential support for your mental, emotional, and financial wellbeing, plus access to exclusive perks and discounts.
Qualifications
To execute the position of Host, I must have the required qualifications, technical skills and experience in a similar role in luxury environments with proven results and includes the following:
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Previous experience in guest-facing roles within luxury hospitality or lifestyle environments.
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Warm, professional communication skills with strong attention to detail.
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Basic proficiency with PeopleVine or similar CRM and booking platforms.
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Physical stamina and flexibility to work varied shifts including evenings and weekends.
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Commitment to Six Senses wellness, sustainability, and service philosophies.
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Fluent in English; I understand that additional languages are preferred
All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.
The above is intended to provide an overview of the role and responsibilities for a Host at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Members Club Host/ess in London employer: Six Senses London
At Six Senses London, we pride ourselves on being an exceptional employer that champions wellness and sustainability in a vibrant work environment. Our commitment to employee growth is reflected in our comprehensive career development opportunities and competitive benefits package, ensuring that our team members thrive both personally and professionally. Join us in a location that not only values superior service but also fosters a culture of collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Members Club Host/ess in London
✨Tip Number 1
Familiarise yourself with the Six Senses brand and its values. Understanding their commitment to wellness, emotional hospitality, and local sensitivity will help you align your approach during interviews and showcase how you embody these principles.
✨Tip Number 2
Network with current or former employees of Six Senses. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to demonstrate your ability to create memorable experiences for guests. Think of specific examples from your past roles where you went above and beyond in customer service, as this will resonate well with the emotional hospitality aspect of the job.
✨Tip Number 4
Showcase your personality during the interview. The role of a Host/ess is not just about service; it's also about creating a fun and quirky atmosphere. Let your unique character shine through to illustrate how you can contribute to the vibrant environment at Six Senses.
We think you need these skills to ace Members Club Host/ess in London
Some tips for your application 🫡
Understand the Company Values:Familiarise yourself with the values of Six Senses. Highlight how your personal values align with their vision of emotional hospitality and wellness in your application.
Craft a Personal Statement:Write a compelling personal statement that showcases your passion for hospitality and your ability to create memorable experiences. Use specific examples from your past experiences to illustrate your skills.
Tailor Your CV:Ensure your CV reflects relevant experience in hospitality or customer service. Emphasise any roles where you demonstrated local sensitivity and global sensibility, as well as your ability to connect with guests.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Six Senses London
✨Embrace the Company Values
Familiarise yourself with Six Senses' core values, such as emotional hospitality and local sensitivity. During the interview, demonstrate how your personal values align with theirs and share examples of how you've embodied these principles in previous roles.
✨Showcase Your Personality
As a Members Club Host/ess, your personality is key to creating a warm and welcoming atmosphere. Be yourself during the interview; let your fun and quirky side shine through while maintaining professionalism. This will help the interviewers envision you in the role.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various guest situations. Prepare by thinking of past experiences where you provided exceptional service or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Consider asking about team dynamics or how they implement their wellness initiatives.
