Lux Hotel Security Officer - Patrol, Safety & Wellbeing

As Security Officer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

• Assume full responsibility for the efficient operation in the following:
• Patrol the hotel ensuring that adequate guards are available at all times and that all areas are patrolled on a regular basis.
• Personally monitor all movements of host, visitors, contract workers and guests in and around premises, in particular on guest floors; back-of-house areas, and the host entry/exit route ensuring that the security of premises and equipment is maintained.
• Monitor CCTV to prevent the entry of unauthorized visitors to ensure that guests are not disturbed by the unwanted/uninvited intrusions of unauthorized visitors.
• Conduct a preliminary inquiry of any incident or occurrence that is associated with security, of the Hotel, its guests, visitors, vendors, and staff and to submit a report on the inquiry to the Front Office Manager.
• Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Uphold Six Senses guidelines and standards of service and operation.
• Maintain and exceed performance benchmarks.
• Strictly adhere to LQA standards and guest comments.

What’s in it for you?

• Competitive Salary Package – Rewarding your talent and dedication with a salary that reflects your value.
• Up to 33 Days of Paid Holiday Per Year – Including bank holidays, with entitlements growing the longer you stay with us.
• Global Career Development – Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
• Hotel & Dining Discounts – Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
• Complimentary Nights at Six Senses – Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer you’re with us!).
• Enhanced Family Leave – Generous and inclusive maternity, paternity, and adoption policies to support your family life.
• Comprehensive Financial Protection – Including pension scheme, life assurance, income protection, and critical illness cover.
• Holistic Wellbeing – Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul.
• Travel Season Ticket Loans – Helping you get to work in a more affordable and sustainable way.
• Medicash Plan – Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
• Community & Volunteering Opportunities – Make a difference through purpose-driven initiatives and give back to the causes you care about.
• Health Assured & Wisdom App – 24/7 confidential support for your mental, emotional, and financial wellbeing, plus access to exclusive perks and discounts.

Qualifications

• High school diploma or equivalent and at least 1 years’ experience in a similar setting.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook.
• Familiarity with various security systems.
• Updated certifications on First Aid, CPR and Defibrillator certification.
• SIA Licence.
• Fluent in English; additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Security Officer at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.