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- Tasks: Coordinate housekeeping operations and ensure exceptional guest experiences.
- Company: Join Six Senses, a leader in wellness and sustainability.
- Benefits: Competitive salary, up to 33 days paid holiday, and a fun work environment.
- Why this job: Be part of a team that values emotional hospitality and unique experiences.
- Qualifications: Strong organisational skills and a passion for guest service.
- Other info: Opportunity to grow in a dynamic and supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
As Housekeeping Coordinator, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties And Responsibilities
- Assign rooms to the Room Attendants and support the overall day-to-day efficiency of the Housekeeping operation.
- Answer all internal and external Housekeeping telephone and email inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions.
- Monitor daily arrivals according to occupancy report.
- Monitor and log all Housekeeping/Laundry/Valet and other guest requests and communicate with multiple departments to ensure completion. Assist guests with special preferences and requirements.
- Liaise with Engineering team to ensure swift response to room maintenance issues.
- Assist in ordering as necessary any items required by the department.
- Create weekly schedules and complete weekly productivity for all Housekeeping hosts, and update payroll system.
- Organise the Housekeeping office to ensure files are updated.
- Ensure all equipment of the department is kept clean and in good working condition.
- Maintain a high standard of personal appearance, grooming and hygiene.
- Uphold Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
What’s in it for you?
- Competitive Salary Package – Rewarding your talent and dedication with a salary that reflects your value.
- Up to 33 Days of Paid Holiday Per Year – Including
Housekeeping Coordinator in London employer: Six Senses London
Contact Detail:
Six Senses London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Coordinator in London
✨Tip Number 1
Get to know the company vibe! Before your interview, dive into Six Senses' values and mission. This way, you can show how your personal style aligns with their focus on sustainability and emotional hospitality.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in housekeeping and how you can contribute to the team’s efficiency.
✨Tip Number 3
Be ready to share your stories! Think of specific examples from your past roles that highlight your skills in organisation, communication, and guest service. These anecdotes will make you memorable during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Housekeeping Coordinator in London
Some tips for your application 🫡
Understand the Vision: Before you start writing, take a moment to really grasp the vision of Six Senses. We want to see how you connect with our values of sustainability and wellness in your application. Show us that you get what we're all about!
Be Personable: When you're crafting your application, remember to keep it friendly and engaging. Use a warm tone and don’t shy away from showing your personality. We love a bit of fun and quirkiness, so let that shine through!
Highlight Relevant Experience: Make sure to showcase any previous experience that aligns with the role of Housekeeping Coordinator. Whether it's managing schedules or liaising with teams, we want to see how your background fits into our day-to-day operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Six Senses!
How to prepare for a job interview at Six Senses London
✨Understand the Brand Values
Before your interview, take some time to really grasp the vision and values of Six Senses. Familiarise yourself with their focus on sustainability, wellness, and unique experiences. This will help you align your answers with what they stand for, showing that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Organisational Skills
As a Housekeeping Coordinator, organisation is key. Be prepared to discuss specific examples from your past experiences where you successfully managed schedules, assigned tasks, or improved efficiency. Highlighting these skills will demonstrate your capability to handle the day-to-day operations effectively.
✨Communicate with Confidence
Since you'll be answering inquiries and liaising with various departments, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. Use friendly language and remember to incorporate guest names in your examples to reflect the emotional hospitality aspect of the role.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, such as handling guest requests or managing maintenance issues. Think through how you would respond to these situations, focusing on your problem-solving abilities and how you would ensure a seamless experience for guests while upholding Six Senses standards.