Assistant Restaurant Manager in London

As Assistant Restaurant Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

• Ensure products and services are constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
• Focus and support our rigorous adherence to LQA standards.
• Assist in providing an exceptional guest experience service in the restaurant.
• Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints.
• Inspecting department and guests’ orders on a regular basis, ensuring any maintenance and product improvements are actioned within the designated time frame.
• Support on leading a team of engaged and experienced hosts to provide the Six Senses exceptional standards of service.
• Assist on the monthly inventory.
• Thorough knowledge of all facilities and services offered by the property.
• Upkeep Six Senses guidelines and standards of service and operation.
• My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

What’s in it for you?

• Competitive Salary Package – Rewarding your talent and dedication with a salary that reflects your value.
• Up to 33 Days of Paid Holiday Per Year – Including bank holidays, with entitlements growing the longer you stay with us.
• Global Career Development – Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
• Hotel & Dining Discounts – Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
• Complimentary Nights at Six Senses – Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer you’re with us!).
• Enhanced Family Leave – Generous and inclusive maternity, paternity, and adoption policies to support your family life.
• Comprehensive Financial Protection – Including pension scheme, life assurance, income protection, and critical illness cover.
• Holistic Wellbeing– Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul.
• Travel Season Ticket Loans – Helping you get to work in a more affordable and sustainable way.
• Medicash Plan – Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
• Community & Volunteering Opportunities – Make a difference through purpose-driven initiatives and give back to the causes you care about.
• Health Assured & Wisdom App – 24/7 confidential support for your mental, emotional, and financial wellbeing, plus access to exclusive perks and discounts.

Qualifications

• High school diploma or equivalent and at least 1-3 years restaurant supervisory experience in a full-service outlet or similar hotel operational role. Hospitality Management Degree preferred.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. Familiarity with various hotel systems including OPERA and MICROS platforms.
• Fluent in English; additional languages are preferred.
• Knowledge of Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
• All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for an Assistant Restaurant Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.