House Porter

As House Porter, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Responsibilities:

• Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply storages with required cleaning and amenity supplies for shift.
• Replace hotel supplies in public areas.
• Dust and clean lampshades, ceilings, walls, curtains and decorations in all public areas and rooms.
• Wipe and polish all furniture, mirrors, and windows.
• Clean all bathroom fixtures and fittings and replace bathroom supplies.
• Remove all garbage and recyclable items and sort in the appropriate bins.
• Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
• Ensure monthly scheduled deep cleaning tasks of all guest areas and rooms are done accordingly.
• Report required repairs to the Housekeeping Supervisor.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to the position in line with brand and statutory requirements.
• Strictly adhere to LQA standards and guest comments.

What’s in it for you?

• Competitive Salary Package – Rewarding your talent and dedication with a salary that reflects your value.
• Up to 33 Days of Paid Holiday Per Year – Including bank holidays, with entitlements growing the longer you stay with us.
• Global Career Development – Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
• Hotel & Dining Discounts – Exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
• Complimentary Nights at Six Senses – Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer you’re with us!).
• Enhanced Family Leave – Generous maternity, paternity, and adoption policies to support your family life.
• Comprehensive Financial Protection – Including pension scheme, life assurance, income protection, and critical illness cover.
• Holistic Wellbeing – Access to a calendar of wellbeing-focused activities, nurturing mind, body, and soul.
• Travel Season Ticket Loans – Help to get to work in a more affordable and sustainable way.
• Medicash Plan – Claim back healthcare costs and access resources for physical and mental wellbeing.
• Community & Volunteering Opportunities – Purpose-driven initiatives and volunteering.
• Health Assured & Wisdom App – 24/7 confidential support for mental, emotional, and financial wellbeing, plus exclusive perks and discounts.

Qualifications:

• High school diploma or equivalent and at least 1 year’s experience in a similar operational setting.
• Hospitality diploma/degree from a recognized hospitality school is preferred.
• Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Fluent in English; additional languages are preferred.

All candidates must hold the right to work in the UK. Sponsorship is not available for this role. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.