At a Glance
- Tasks: Support bar and restaurant activities while providing exceptional service to guests.
- Company: Join the innovative team at Six Senses London, focused on wellness and sustainability.
- Benefits: Enjoy competitive salary, up to 33 days holiday, and exclusive hotel discounts.
- Other info: Opportunities for global career development and community volunteering initiatives.
- Why this job: Be part of a fun, quirky environment that values emotional hospitality and personal growth.
- Qualifications: Hospitality experience preferred; must be fluent in English and have a passion for service.
The predicted salary is between 1300 - 1600 £ per month.
As Commis Waiter/ess, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them while embodying our values of local sensitivity, global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness. Sustainability, Wellness and Out‑of‑the‑Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation in all brand initiatives.
Key Responsibilities
- Support Bar & Restaurant activities, running food & beverage, clearing, execution of table maintenance or back‑of‑house maintenance as required.
- Take guest orders from any food & beverage outlet.
- Provide exceptional service at all times following standards and steps of service.
- Greet guests on arrival and conduct welcome and check‑in procedures in an efficient and friendly manner.
- Answer outlet telephone courteously and efficiently.
- Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
- Work with an empathetic attitude and if there is any problem which cannot be handled, must contact Management.
- Maintain the guest recognition program, taking special care with food likes, dislikes and allergies or special dietary requests.
- Communicate guest feedback, inquiries, and comments. Follow up with management.
- Have good knowledge of all outlet menus (food and wine) and F&B day‑to‑day activities.
- Have good knowledge of all F&B outlets opening hours.
- Maintain a high standard of personal appearance, grooming and hygiene.
- Knowledge and strict adherence to LQA standards.
Qualifications
- High school diploma or equivalent and at least 1 year experience in a similar operational setting.
- Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office—Word, Excel, PowerPoint and Outlook.
- Familiarity with hotel systems including MICROS/point‑of‑sale platforms.
- Knowledge of hotel policies on discounts/food promotion.
- Knowledge of Food and Beverage terminology, application, operation, wine service, costs, menu development, food and hygiene codes and inventory control.
- Fluent in English; additional languages preferred.
All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.
Benefits
- Competitive Salary Package.
- Up to 33 Days of Paid Holiday Per Year—including bank holidays, with entitlements growing the longer you stay.
- Global Career Development—opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties worldwide.
- Hotel & Dining Discounts—exclusive discounts for you, your family and friends across IHG hotels and restaurants from day one.
- Complimentary Nights at Six Senses—stay at any Six Senses Hotel or Resort on us (the number of days increase with tenure).
- Enhanced Family Leave—generous maternity, paternity and adoption policies to support your family life.
- Comprehensive Financial Protection—pension scheme, life assurance, income protection and critical illness cover.
- Holistic Wellbeing—access to a diverse and enriching calendar of wellbeing‑focused activities.
- Travel Season Ticket Loans—helping you get to work affordably and sustainably.
- Medicash Plan—claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
- Community & Volunteering Opportunities—make a difference through purpose‑driven initiatives.
- Health Assured & Wisdom App—24/7 confidential support for mental, emotional and financial wellbeing, plus exclusive perks and discounts.
Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Commis Waiter/ess employer: Six Senses London
At Six Senses London, we pride ourselves on being an exceptional employer that champions wellness and sustainability in a vibrant work environment. Our commitment to employee growth is reflected in our comprehensive career development opportunities and competitive benefits package, ensuring that our team members thrive both personally and professionally. Join us in a location that not only values superior service but also fosters a culture of collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter/ess
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Six Senses London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Six Senses London
Don't be shy about reaching out to Six Senses London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Commis Waiter/ess
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Six Senses London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Six Senses London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
