At a Glance
- Tasks: Ensure guest areas are spotless and assist with special guest needs.
- Company: Join Six Senses, a leader in wellness and sustainability.
- Benefits: Enjoy competitive pay, up to 33 days holiday, and global career growth.
- Why this job: Be part of a fun, quirky team making a real impact on guest experiences.
- Qualifications: Experience in luxury hotels and a passion for hospitality required.
- Other info: Access to wellbeing activities and community volunteering opportunities.
As Room Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
- Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
- Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
- Assist guests with special needs and requirements.
- Stock supply wheel trolley with required cleaning and amenity supplies for shift.
- Replace hotel supplies in public areas.
- Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas and rooms.
- Wipe and polish all furniture, mirrors, and windows.
- Clean all bathroom fixtures and fittings and replace bathroom supplies.
- Remove all garbage and recyclable items and sorts in the appropriate bins.
- Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
- Ensure monthly scheduled deep cleaning tasks of all guest areas and rooms are done accordingly.
- Report required repair to Housekeeping Supervisor.
- Maintain a high standard of personal appearance, grooming and hygiene.
- Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
- Strictly adhere to LQA standards and guest comments.
Whatβs in it for you?
- Competitive Salary Package β Rewarding your talent and dedication with a salary that reflects your value.
- Up to 33 Days of Paid Holiday Per Year β Including bank holidays, with entitlements growing the longer you stay with us.
- Global Career Development β Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
- Hotel & Dining Discounts β Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
- Complimentary Nights at Six Senses β Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer youβre with us!).
- Enhanced Family Leave β Generous and inclusive maternity, paternity, and adoption policies to support your family life.
- Comprehensive Financial Protection β Including pension scheme, life assurance, income protection, and critical illness cover.
- Holistic Wellbeing β Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul.
- Travel Season Ticket Loans β Helping you get to work in a more affordable and sustainable way.
- Medicash Plan β Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
- Community & Volunteering Opportunities β Make a difference through purpose-driven initiatives and give back to the causes you care about.
- Health Assured & Wisdom App β 24/7 confidential support for your mental, emotional, and wellbeing, plus access to exclusive perks and discounts.
Qualifications
- High school diploma or equivalent and at least 1 yearsβ experience in a similar operational setting.
- Hospitality diploma/degree from a recognized hospitality school is preferred.
- Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
- Fluent in English; I understand that additional languages are preferred.
- All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.
Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Room Attendant in City of Westminster employer: Six Senses London
Contact Detail:
Six Senses London Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Room Attendant in City of Westminster
β¨Tip Number 1
Get to know Six Senses and their values inside out! When you walk into that interview, show us how you can embody their vision of reconnecting people with themselves and the world. Itβs all about demonstrating your passion for sustainability and wellness.
β¨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your previous experience aligns with the role of Room Attendant. We want to hear about your cleaning expertise and how youβve gone above and beyond for guests in the past.
β¨Tip Number 3
Dress to impress! Make sure you look sharp and professional when you arrive. First impressions matter, and we want to see that you take pride in your appearance, just like you would in maintaining the hotelβs cleanliness.
β¨Tip Number 4
Donβt forget to ask questions! Show us that youβre genuinely interested in the role and the company. Ask about the team dynamics, training opportunities, or how they promote wellness among staff. This will help you stand out and show your enthusiasm!
We think you need these skills to ace Room Attendant in City of Westminster
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Mention any experiences that highlight your commitment to creating memorable guest experiences, as this aligns perfectly with our values at Six Senses.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Room Attendant role. Highlight relevant skills and experiences that match the job description, especially those related to cleanliness and guest care, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining the Six Senses family!
How to prepare for a job interview at Six Senses London
β¨Know the Brand Inside Out
Before your interview, take some time to really understand Six Senses' vision and values. Familiarise yourself with their commitment to sustainability, wellness, and emotional hospitality. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping or similar roles. Highlight specific tasks you've handled, especially those that align with the responsibilities of a Room Attendant. Use examples that demonstrate your attention to detail and ability to maintain high standards of cleanliness.
β¨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios, such as assisting guests with special needs or managing unexpected challenges. Think of examples from your past where youβve successfully navigated similar situations, showcasing your problem-solving skills and adaptability.
β¨Dress the Part
Since personal appearance is crucial in this role, make sure to dress smartly for your interview. A neat and professional look will reflect your understanding of the importance of grooming and hygiene in the hospitality industry, aligning with the expectations of Six Senses.