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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests at Six Senses Place.
- Company: Join a luxury hospitality brand focused on wellness and emotional hospitality.
- Benefits: Enjoy competitive pay, generous holiday, hotel discounts, and career development opportunities.
- Why this job: Be part of a fun, quirky team that values local culture and global sensibility.
- Qualifications: Experience in luxury hospitality and a passion for outstanding service are essential.
- Other info: Opportunities for community involvement and holistic wellbeing activities await you.
As a Waiter/ess at Six Senses Place, I fully embrace the vision of Six Senses to help people reconnect with themselves, others, and the world around them. I will bring to life our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness. Through my presence and service, I will deliver a warm, genuine welcome and seamless arrival experience for all members, guests, residents, and hotel visitors, while supporting and collaborating with my team to consistently exceed expectations.
Duties and Responsibilities
- Take guest orders from any food & beverage outlet.
- Provide exceptional service at all times following standards and steps of service.
- Greet guests on arrival and conduct welcome and check-in procedures in an efficient and friendly manner.
- Answer outlet telephone courteously and efficiently.
- Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
- Work with an empathetic attitude and if there is any problem which cannot be handled, must contact Management.
- Check areas prior to opening to guests and ensure all areas are clean, properly equipped and in a high standard of maintenance.
- Maintain the guest recognition program, taking special care with food likes and dislikes and allergies or special dietary requests.
- Communicate guest feedback, inquiries, and comments. Follow up with management.
- Supervise the Restaurant Junior Commis team, in particular with Opening and Closing.
- Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
- Have good knowledge of all F&B outlets opening hours.
- Maintain a high standard of personal appearance, grooming and hygiene.
- Knowledge and strict adherence to LQA standards.
What’s in it for you?
- Competitive Salary Package– Rewarding your talent and dedication with a salary that reflects your value.
- Up to 33 Days of Paid Holiday Per Year – Including bank holidays, with entitlements growing the longer you stay with us.
- Global Career Development– Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
- Hotel & Dining Discounts– Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
- Complimentary Nights at Six Senses– Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer you’re with us!).
- Enhanced Family Leave– Generous and inclusive maternity, paternity, and adoption policies to support your family life.
- Comprehensive Financial Protection – Including pension scheme, life assurance, income protection, and critical illness cover.
- Holistic Wellbeing– Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul.
- Travel Season Ticket Loans– Helping you get to work in a more affordable and sustainable way.
- Medicash Plan– Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
- Community & Volunteering Opportunities – Make a difference through purpose-driven initiatives and give back to the causes you care about.
- Health Assured & Wisdom App– 24/7 confidential support for your mental, emotional, and financial wellbeing, plus access to exclusive perks and discounts.
Qualifications
- High school diploma or equivalent and at least 2 years’ experience in a similar operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. Familiarity with various hotel systems including MICROS/point of sell platforms.
- Knowledge of hotel policies on discounts/food promotion.
- Familiarity with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
- Fluent in English; additional languages are preferred.
- All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.
The above is intended to provide an overview of the role and responsibilities for a Waiter/ess at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Members Club Waiter/ess in City of Westminster employer: Six Senses London
Contact Detail:
Six Senses London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Members Club Waiter/ess in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Six Senses' values and mission. This way, you can show how your vibe aligns with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your service skills! Since you'll be in a hospitality role, think about scenarios you might face as a Waiter/ess. Role-play with a friend or family member to nail down your responses and showcase your emotional hospitality.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Six Senses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your relevant experience and skills that match the job description.
We think you need these skills to ace Members Club Waiter/ess in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and quirkiness into your words. Remember, we’re all about emotional hospitality here at Six Senses!
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your skills and how they align with our values of local sensitivity and global sensibility.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out. We want to know what makes you a great fit without wading through too much text!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Six Senses. We can’t wait to hear from you!
How to prepare for a job interview at Six Senses London
✨Know the Company Inside Out
Before your interview, take some time to research Six Senses Place. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Service Skills
As a Waiter/ess, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for guests. Think about how you handled difficult situations or provided personalised service, as these stories will resonate well with the interviewers.
✨Dress to Impress
First impressions matter! Make sure you arrive looking polished and professional. Since this role involves maintaining high standards of personal appearance, your attire should reflect that. A neat and tidy look will demonstrate your understanding of the hospitality industry's expectations.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, or the guest experience at Six Senses. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.
