Chief Patient Experience Architect

Chief Patient Experience Architect

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Six Physio

At a Glance

  • Tasks: Lead the Front of House team to enhance patient experiences across clinics.
  • Company: Join Six Physio, a leader in patient care and satisfaction.
  • Benefits: Competitive salary, professional development, and a supportive work environment.
  • Other info: Opportunity to shape patient experience in a dynamic healthcare setting.
  • Why this job: Make a real difference in patients' lives by improving their journey.
  • Qualifications: Experience in patient care and team leadership required.

The predicted salary is between 60000 - 80000 Β£ per year.

Six Physio is seeking a Head of Patient Experience to lead a high-performing Front of House function across its clinics. This senior role owns the patient journey from initial contact to discharge and rebooking, ensuring a consistently premium experience.

You will build systems, set standards, manage the Front of House team, and partner with clinic leaders to improve satisfaction, loyalty, and referrals. The role combines data insight, process design, and team development to elevate patient

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Chief Patient Experience Architect employer: Six Physio

At Six Physio, we pride ourselves on being an exceptional employer that prioritises the well-being and development of our team members. Located in a vibrant community, we offer a supportive work culture that fosters collaboration and innovation, alongside opportunities for professional growth and advancement. Our commitment to delivering a remarkable patient experience is matched by our dedication to creating a fulfilling workplace where every employee can thrive and make a meaningful impact.

Six Physio

Contact Details:

Six Physio Recruitment Team

We think you need these skills to ace Chief Patient Experience Architect

Patient Journey Management
Team Leadership
Data Insight
Process Design
Customer Satisfaction Improvement
Loyalty Program Development
Referral Strategy