At a Glance
- Tasks: Be the friendly face that welcomes patients and ensures they have a great experience.
- Company: Join Six Physio, a vibrant team dedicated to making patients smile.
- Benefits: Enjoy 5 weeks of annual leave, bank holidays off, and optional overtime.
- Other info: Immediate start available with opportunities for progression.
- Why this job: Make a real difference in people's lives while working in a fun environment.
- Qualifications: 3 years of Front of House experience and excellent customer service skills.
The predicted salary is between 28000 - 28000 £ per year.
About the role: If bringing joy to someone's day makes you smile, then this job is for you! Every day we make our patients smile, enabling them to run again, play an instrument again or hang-out with their grandchildren - you are their first point of contact with Six Physio and the link between them and the Physios, this is what this role is all about. We are looking for a vibrant, experienced and enthusiastic Front of House Receptionist to work at Chelsea. If you're looking to join a company with a great vibe, where life long friendships are made and Physios & Front of House work seamlessly alongside each other, then look no further. Six Physio is for you.
As an applicant you need to have good organisational skills, turn up to work with a smile & plenty of conversation and use your initiative. We're an upbeat team with very happy patients... these 9200+ reviews speak volumes.
Annual leave entitlement is 5 weeks (187.5 hours from 1st December to 30th November). All UK bank holidays off. Optional Saturday work available (overtime and 1.5 pay). Immediate start if possible. Progression and more opportunities available. This role is 37.5 hours across 4 days / Monday - Wednesday 8am - 7pm / Thursday OFF / Friday 8am - 4:30pm.
Job description: As the first point of contact both over the phone and in person, you are personally responsible for providing a 1st Class Customer Service to our patients. Within the clinic you are a pivotal part of the team, liaising between patients and physiotherapists to ensure everyone has what they need. You will support the Practice Manager and Clinic Director in the day to day running of the clinic.
Salary: Starting at £28,000
Experience:
- Minimum 3 years’ Front of House experience (essential)
- Experience in private healthcare preferred
- Experience using our booking system TM3 would be highly desirable
- Familiarity with Google Workspace would be beneficial
- Experience handling payments and processing transactions
Interview Stages:
- Stage 1: Initial Phone Call
- Stage 2: First Round Interview
- Stage 3: Second Round Interview
If you have any additional requirements during the interview process, please let us know prior to your interview. If you'd like to join us, apply now and we'll arrange interviews within a few days. Please note due to the high volume of applications we receive we won't be able to contact everyone personally, but don’t be discouraged. We always have amazing opportunities at Six Physio, so keep an eye out for any other vacancies available in the future.
Front of House Receptionist in London employer: Six Physio Ltd
At Six Physio, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Receptionists play a crucial role in making our patients' days brighter. With 5 weeks of annual leave, opportunities for progression, and a culture that fosters lifelong friendships, you'll find yourself part of an upbeat team dedicated to delivering exceptional customer service. Located in Chelsea, this is not just a job; it's a chance to be part of a community that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Receptionist in London
✨Tip Number 1
Be yourself! When you get that initial phone call, let your personality shine through. Remember, they’re looking for someone vibrant and enthusiastic, so don’t hold back on showing your passion for customer service.
✨Tip Number 2
Prepare for the interviews by researching Six Physio and their values. Knowing what makes them tick will help you connect during the conversation and show that you’re genuinely interested in being part of their upbeat team.
✨Tip Number 3
Practice common interview questions related to Front of House roles. Think about how your previous experience can relate to providing first-class customer service and supporting the team at Six Physio.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Receptionist in London
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your vibrant personality shine through. Remember, this role is all about bringing joy to our patients, so a friendly tone can go a long way.
Highlight Relevant Experience:Make sure to showcase your Front of House experience clearly. We’re looking for at least 3 years, so don’t be shy about mentioning your previous roles and how they’ve prepared you for this position.
Tailor Your Application:Take a moment to read through the job description and align your skills with what we’re looking for. Mention your organisational skills and any experience with TM3 or Google Workspace to stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Six Physio Ltd
✨Show Your Enthusiasm
This role is all about bringing joy to patients, so let your passion shine through! When you talk about your previous experiences, highlight moments where you made a positive impact on someone's day. A genuine smile and upbeat attitude can go a long way in making a great first impression.
✨Know the Company
Do a bit of homework on Six Physio before your interview. Familiarise yourself with their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their vibrant team.
✨Demonstrate Your Organisational Skills
As a Front of House Receptionist, you'll need to juggle multiple tasks. Prepare examples from your past roles where you successfully managed busy situations or handled various responsibilities. This will showcase your ability to keep things running smoothly in a fast-paced environment.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around customer service scenarios. Practice your responses to questions like 'How would you handle a difficult patient?' or 'Can you give an example of when you went above and beyond for someone?'. This will help you feel more confident during the interview.
