At a Glance
- Tasks: Manage customer territories and support sales operations in the financial services sector.
- Company: Join a forward-thinking company transforming financial markets with a blend of tradition and innovation.
- Benefits: Enjoy flexible work models, personal development opportunities, and a supportive work environment.
- Other info: Diversity is valued; we welcome applications from all backgrounds.
- Why this job: Shape the future of finance while collaborating with bright minds in a dynamic setting.
- Qualifications: 3+ years in a similar role, strong numerical skills, and excellent communication abilities.
The predicted salary is between 36000 - 44000 £ per year.
SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
As a key contributor to our sales operations, you will manage a defined customer territory in close collaboration with a Sales Representative. You will also take ownership of all administrative and support activities related to sales and the implementation of financial information systems for our clients.
What You Will Do
- Territory Management: Oversee a customer sales territory in partnership with Sales and Account Managers, focusing on financial services products for US customers.
- Client Service: Serve as a primary point of contact for customer inquiries related to products, functionalities, data, pricing, exchange permissions, and issue resolution.
- Contract Administration: Draft, process, and manage customer contracts within the financial customer information system.
- Billing & Financial Oversight: Initiate invoicing processes and monitor dunning procedures and accruals to ensure financial accuracy.
- Project Coordination: Manage product and data entitlements, and plan, coordinate, and track customer and sales-related projects from initiation to completion.
What You Bring
- At least 3 years of experience in a similar role, preferably in a middle or back-office environment.
- Strong numerical aptitude and attention to detail.
- Customer-focused with a proactive and well-organized approach.
- Ability to work independently and collaboratively in a dynamic environment.
- Language Proficiency: Excellent verbal and written communication skills.
If you have any questions, check out our FAQ page or call Anthony Mills at +44 207 550 5407. For this vacancy, we only accept direct applications. Diversity is important to us. Therefore, we are looking to receive applications regardless of any personal background.
What We Offer
- Flexible Work Models: We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
- Personal Development: You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
- Agile Working Methods: Whether through scrum or design thinking, we solve exciting tasks together in teams.
Customer Operations Specialist employer: SIX Group Services Ltd.
At SIX, we pride ourselves on being an excellent employer, offering a flexible work environment that allows our Data Compliance Specialists to thrive both independently and collaboratively. With a strong focus on personal development and continuous learning, employees are empowered to grow their skills in a dynamic and supportive culture. Located in London, our team enjoys the unique advantage of working from home up to 40% of the time, ensuring a well-balanced and productive work-life integration.
