At a Glance
- Tasks: Lead and inspire teams to deliver exceptional food and customer experiences.
- Company: Dynamic hospitality group focused on quality and community.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a fast-paced role with opportunities to shape the future of dining.
- Why this job: Make a real impact on customer satisfaction and team development.
- Qualifications: Experience in hospitality leadership and a passion for great food.
The predicted salary is between 45000 - 45000 £ per year.
A rare opportunity to step into a role that blends exceptional food standards, brilliant people leadership, and a customer experience that genuinely stands apart. This is a hands-on, front-of-house leadership role where you’ll shape the food offering, elevate service, and develop high-performing teams across multiple stations. If you love great food, thrive in fast-paced environments, and know how to get the best out of people — this is your next move.
The Role
- You’ll lead and coach station managers to deliver:
- Consistently high-quality food, prepared to spec and served with pride
- A warm, memorable customer experience that reflects the values of the organisation
- Strong commercial performance through smart deployment, great standards, and engaged teams
You’ll work closely with the lead chef, drive operational excellence, and ensure every station is compliant, well-run, and performing at its best.
What You’ll Be Doing
- Inspiring and developing Station Managers to deliver outstanding food and service
- Ensuring every shift is deployed effectively to maximise sales and customer satisfaction
- Embedding strong recruitment, succession, and training practices
- Maintaining 100% compliance across food safety, H&S, and operational standards
- Leading weekly site visits, identifying opportunities, and driving action plans
- Ensuring accurate people processes — rotas, holidays, payroll, training compliance
- Protecting commercial performance through stock, cash and loss-prevention controls
- Keeping all customer areas clean, welcoming, and well-maintained
What You’ll Bring
- Experience leading large, diverse teams in hospitality, food retail, or similar
- A passion for local produce, great food, and showcasing the region
- Strong analytical skills to spot trends and drive improvement
- Confident communication and collaboration across multiple teams and sites
- A hands-on coaching style — visible, supportive, and always developing others
- Deep understanding of food safety, hygiene, and operational standards
- A genuine love of people and creating a culture where teams thrive
Desirable: Level 3 Food Hygiene, proven multi-site or high-volume management experience, and a natural enthusiasm for food.
Why This Role Matters
You’ll be the person who ensures customers leave feeling delighted — not just fed. You’ll build teams who take pride in what they do, uphold exceptional standards, and create an experience that keeps people coming back. If you want a leadership role with real influence, real pace, and real purpose — this is it.
Food and Experience Manager in Penrith employer: Six Degrees
Join a dynamic and innovative team in North Cumbria, where your passion for food and leadership will shine. We offer a supportive work culture that prioritises employee growth through hands-on coaching and development opportunities, ensuring you can elevate your career while delivering exceptional customer experiences. With a focus on local produce and a commitment to high standards, you'll thrive in an environment that values both quality and community.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Experience Manager in Penrith
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! This role is all about people leadership and creating memorable experiences, so let your passion for food and hospitality shine through. Be yourself and share stories that highlight your experience and enthusiasm.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to team management, customer service, and operational challenges. Practising these responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Food and Experience Manager in Penrith
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for great food shine through! Share any experiences that highlight your enthusiasm for local produce and how you’ve contributed to exceptional food standards in previous roles.
Highlight Your Leadership Skills:We want to see how you've inspired and developed teams in the past. Use specific examples to demonstrate your hands-on coaching style and how you've helped others thrive in fast-paced environments.
Be Clear and Concise:Make sure your application is easy to read and straight to the point. Use bullet points where necessary to outline your key achievements and skills, especially those related to food safety and operational excellence.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a real impact.
How to prepare for a job interview at Six Degrees
✨Know Your Food Inside Out
Make sure you’re well-versed in the food offerings and standards expected in this role. Research local produce and be ready to discuss how you can elevate the food experience. Show your passion for great food and how it ties into customer satisfaction.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led diverse teams in fast-paced environments. Think about specific situations where you inspired others or improved team performance. This will show that you have the hands-on coaching style they’re looking for.
✨Showcase Your Analytical Mind
Be ready to discuss how you’ve used data to spot trends and drive improvements in previous roles. Bring examples of how you’ve maximised sales and customer satisfaction through smart deployment and operational excellence.
✨Emphasise Compliance and Standards
Familiarise yourself with food safety, hygiene, and operational standards. Be prepared to talk about how you’ve maintained compliance in past positions and how you plan to ensure high standards across multiple sites.
