At a Glance
- Tasks: Analyse customer needs and translate them into clear system requirements.
- Company: Join a digital team focused on enhancing public services through technology.
- Benefits: Competitive salary, pension scheme, medical cover, and 22 days holiday.
- Other info: Flexible working with opportunities for personal and professional growth.
- Why this job: Make a real impact by improving citizen engagement and access to services.
- Qualifications: Experience in systems analysis, data capture, and strong communication skills.
The predicted salary is between 60000 - 65000 £ per year.
We are looking for a multi-disciplined Business Analyst who can identify and clearly convey customer requirements through IT systems skills, communication, and understanding.
We need someone proficient in Systems Analysis techniques who can contribute to proposals and perform System and High‑Level Design Analysis. We are looking for strong experience in Requirements and Analysis within large‑scale and/or multi‑project environments. We require experience in Data Capture and Data Analysis. We need someone who can use Data Modelling techniques. We expect strong knowledge of the Windows suite and MS Office applications. We need a detailed understanding of the Systems Development Life Cycle, particularly the requirements and analysis phases.
We are looking for strong communication skills with the ability to build and maintain client relationships. We need someone who can work flexibly, take initiative, and remain resilient when managing conflict. We require strong decision‑making, judgment, influencing, and presentation skills, with the ability to engage development teams and clients effectively.
Responsibilities:
- Analyse customer requirements and translate them into clear system needs.
- Support System and High‑Level Design Analysis activities.
- Work across digital platforms that run, change, and evolve customer‑facing services and user journeys.
- Communicate effectively with stakeholders who have different levels of IT knowledge.
- Apply systems analysis techniques to help shape solutions and proposals.
- Use data modelling, data capture, and data analysis to support business and technical outcomes.
- Build and maintain strong client relationships.
- Work independently, adapt to changing priorities, and manage conflict appropriately.
- Present ideas and analysis to development areas and client groups.
- Contribute to the requirements and analysis phases of the systems life cycle.
We are a digital team focused on helping our client engage with citizens and improve access to public services through technology. Our mission is to use technology to meet real human needs, remove barriers, and create meaningful, life‑enhancing experiences, with people at the centre of everything we do. We work within Digital Platforms Run and Change, supporting and evolving a diverse range of platforms that host customer‑facing services and digital journeys. The role is based in Telford with two days per week on site. Our benefits include a contributory pension scheme, Employee Assistance Program, medical and dental cover, 22 days holiday plus.
Business Analyst in Wellington employer: Sivara GmbH
Join a forward-thinking digital team in Telford, where your role as a Business Analyst will directly contribute to enhancing public services through innovative technology. We pride ourselves on a collaborative work culture that values employee growth, offering comprehensive benefits such as a contributory pension scheme, medical and dental cover, and generous holiday allowances. With a focus on meaningful work and strong client relationships, this is an excellent opportunity for those looking to make a real impact while enjoying a supportive and flexible work environment.
