Systems Administrator / Support Engineer

Systems Administrator / Support Engineer

Full-Time 55000 - 95000 £ / year (est.) Home office (partial)
Sivara GmbH

At a Glance

  • Tasks: Provide top-notch support and implement infrastructure improvements for diverse business customers.
  • Company: Friendly tech solutions provider based in beautiful Sidmouth, Devon.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Permanent full-time role with a focus on quality support for small to medium-sized businesses.
  • Why this job: Join a dedicated team and make a real difference in customer service and tech solutions.
  • Qualifications: Experience with Windows OS, Microsoft 365, and networking technologies required.

The predicted salary is between 55000 - 95000 £ per year.

Salary: £55,000 - 95,000 per year

Requirements

  • PC Desktop & Workstation experience
  • Windows OS proficiency
  • Windows Server OS experience
  • Microsoft 365 administration
  • Azure AD Policy management
  • Microsoft Exchange management
  • IIS knowledge
  • RDS familiarity
  • SharePoint experience
  • Networking technologies: TCP/IP, DNS, DHCP, VPNs
  • RAID understanding
  • Router/Firewall technologies & security expertise
  • Beneficial experience with Backup technologies (VEEAM, Acronis)
  • SQL knowledge
  • Citrix familiarity
  • Experience with VMs and VPS

Responsibilities

  • Provide multilevel support for a wide range of business customers
  • Ensure high-quality service levels in customer interactions
  • Implement infrastructure improvements
  • Commission new equipment
  • Communicate effectively with customers to understand their needs

Technologies

  • Azure
  • Citrix
  • Firewall Support
  • Microsoft 365
  • SQL
  • Security
  • SharePoint
  • TCP/IP
  • Veeam
  • Windows Office 365
  • Cloud

We are a technology solutions provider based in Sidmouth, Devon, dedicated to delivering reliable and friendly services to small and medium‑sized businesses throughout the Southwest. Our team prides itself on the quality of support we provide. We are currently looking for a Systems Administrator / Support Engineer to join our small, friendly team in our Sidmouth offices. This is a permanent full‑time role, Monday to Friday, and hybrid or remote working is not available.

Systems Administrator / Support Engineer employer: Sivara GmbH

As a dedicated technology solutions provider in Sidmouth, we offer an exceptional work environment that prioritises quality support and teamwork. Our small, friendly team fosters a collaborative culture where employees can thrive and grow their skills, with opportunities for professional development in a supportive setting. Enjoy the charm of working in Devon while contributing to meaningful projects that make a difference for small and medium-sized businesses in the Southwest.

Sivara GmbH

Contact Details:

Sivara GmbH Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Systems Administrator / Support Engineer

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!

Direct Apply to Sivara GmbH

Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Systems Administrator / Support Engineer

PC Desktop & Workstation experience
Windows OS proficiency
Windows Server OS experience
Microsoft 365 administration
Azure AD Policy management
Microsoft Exchange management
IIS knowledge

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Sivara GmbH

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.