At a Glance
- Tasks: Lead the development of a consistent Service Management Framework and drive service improvements.
- Company: Join Sivara GmbH, a forward-thinking company in Stevenage, UK.
- Benefits: Enjoy a comprehensive benefits package and a supportive work environment.
- Other info: Excellent opportunity for career growth and professional development.
- Why this job: Shape service culture and make a real impact in a dynamic multi-supplier setting.
- Qualifications: ITIL v3/v4 certification and strong stakeholder management skills required.
The predicted salary is between 60000 - 60000 £ per year.
Sivara GmbH is seeking a Service Management Lead based in Stevenage, UK, to shape and govern a consistent Service Management Framework. The successful candidate will influence service culture and drive improvements across multi-supplier environments with a strong delivery focus.
The role requires ITIL v3/v4 certification and experience in managing stakeholders, along with excellent communication skills to translate service performance into business insights.
A comprehensive benefits package is offered.
Head of ITSM & Service Improvement in Stevenage employer: Sivara GmbH
Sivara GmbH is an excellent employer that fosters a collaborative and innovative work culture in Stevenage, UK. With a strong emphasis on employee growth and development, we offer comprehensive benefits and opportunities to influence service management practices across diverse environments, making your contributions impactful and rewarding.
