At a Glance
- Tasks: Coordinate and resolve software and system issues while engaging with stakeholders.
- Company: Join a leading OEM client in a dynamic environment.
- Benefits: Competitive pay rate, contract until 2027, and professional growth opportunities.
- Other info: Work within structured governance frameworks and enhance your coordination skills.
- Why this job: Make an impact by improving complex systems and processes.
- Qualifications: Degree or equivalent experience in issue management and software integration.
The predicted salary is between 33.64 - 33.64 £ per hour.
Salary: £35,000 - 60,000 per year
Requirements
- Strong knowledge of issue and defect management processes and tools.
- Proficiency in root cause analysis techniques and problem-solving methodologies.
- Ability to develop, interpret, and present metrics, KPIs, and performance dashboards.
- Solid understanding of software integration principles and dependencies.
- Excellent communication skills, including the ability to lead discussions on complex or sensitive matters.
- High attention to detail and strong process discipline.
- Ability to identify areas of weakness and where support is needed.
- Experience working within structured project governance frameworks, such as PMO or programme teams.
- Familiarity with Agile and Waterfall delivery models.
- Ability to maintain and update issue registers and tracking systems with accuracy and rigour.
- Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.
- A degree or equivalent experience.
Responsibilities
- Oversee the timely identification, tracking, and resolution of software and system issues across complex systems.
- Ensure consistent adherence to established processes and effective use of issue management tools.
- Provide clear and transparent reporting to senior stakeholders.
- Drive and prioritise actions and process changes based on clear KPIs around defect management.
- Develop metrics, dashboards, and professional presentations to support decision-making.
- Maintain accurate issue registers and tracking systems.
- Facilitate regular issue review meetings and ensure clear ownership of actions.
- Support stakeholder discussions and follow-up on complex or sensitive matters.
- Monitor defect management performance and identify opportunities for improvement.
Technologies
We are an OEM client based in Gaydon and are seeking a Software and Systems Defect Coordination Engineer to join our team on a contract basis inside IR35. This is an opportunity to work across complex software and systems environments, supporting structured governance and defect resolution processes through to 31st March 2027. The role is non-hands-on and focused on coordination, reporting, stakeholder engagement, and process discipline, with an umbrella pay rate of £33.64 per hour.
Software and Systems Defect Coordination Engineer employer: Sivara GmbH
Join our dynamic team in Gaydon as a Software and Systems Defect Coordination Engineer, where we prioritise employee growth and development within a collaborative work culture. We offer competitive salaries, comprehensive benefits, and the opportunity to work on complex systems in a structured environment, ensuring your contributions are recognised and valued. With a focus on continuous improvement and stakeholder engagement, this role provides a meaningful pathway for career advancement in the tech industry.
