Service Desk Lead (24/7) – ITIL/MSP Expert in Shrivenham

Service Desk Lead (24/7) – ITIL/MSP Expert in Shrivenham

Shrivenham Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Sivara GmbH

At a Glance

  • Tasks: Lead a 24/7 IT support team and ensure top-notch service delivery.
  • Company: Join Sivara GmbH, a dynamic tech company in Shrivenham.
  • Benefits: Enjoy a competitive salary and great career advancement opportunities.
  • Other info: Flexible shifts in a vibrant technical environment await you.
  • Why this job: Make a real impact by mentoring engineers and enhancing service quality.
  • Qualifications: Proven IT support experience and strong communication skills required.

The predicted salary is between 40000 - 50000 Β£ per year.

Sivara GmbH is seeking an experienced Service Desk professional in Shrivenham, England, to lead a team in our 24/7 IT support function. This full-time, permanent role involves managing service desk operations, mentoring engineers, and ensuring high-quality service delivery.

The ideal candidate should have strong experience in IT support, excellent communication skills, and the ability to work flexible shifts.

We offer a competitive salary and opportunities for career advancement within a dynamic technical environment.

Service Desk Lead (24/7) – ITIL/MSP Expert in Shrivenham employer: Sivara GmbH

Sivara GmbH is an excellent employer that fosters a dynamic work culture in Shrivenham, England, where innovation and collaboration thrive. We prioritise employee growth through continuous training and mentorship, ensuring our team members are well-equipped to advance their careers in the ever-evolving IT landscape. With a competitive salary and a commitment to high-quality service delivery, we provide a rewarding environment for those looking to make a meaningful impact in IT support.

Sivara GmbH

Contact Details:

Sivara GmbH Recruitment Team

We think you need these skills to ace Service Desk Lead (24/7) – ITIL/MSP Expert in Shrivenham

IT Support
Team Leadership
Service Desk Operations
Mentoring
Communication Skills
Flexible Shift Management
Quality Service Delivery