At a Glance
- Tasks: Join a team of experts delivering top-notch ServiceNow solutions to diverse clients.
- Company: DXC Technology, a leading ServiceNow partner with a focus on diversity and inclusion.
- Benefits: Competitive salary, flexible benefits, 25 days holiday, and tailored perks just for you.
- Other info: Hybrid role with opportunities for training and personal development.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in ServiceNow design, scripting skills, and a passion for customer service.
The predicted salary is between 35000 - 75000 £ per year.
Salary: £35,000 - 75,000 per year
Requirements:
- Several years experience in ServiceNow design and development, preferably in a consulting environment
- Scripting skills such as JavaScript, HTML, XHTML, XML, CSS, AJAX, AngularJS highly advantageous
- Understanding of Service Management concepts, delivery assurance principles, and procedures
- High level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms
- ServiceNow Certified Administrator certification (ideally)
- ServiceNow Certified Implementation Specialist certification (ideally)
- ServiceNow Application Developer certification (ideally)
- ITIL Foundation certification (ideally)
- Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM would be an advantage
- Strong written and oral communication skills
- Ability to present solutions to customers, including senior management
- Highly focused on providing strong customer service
- Ability to work as part of a team or individually, while meeting project timelines
- Proactive, creative, and able to research solutions and make recommendations
- Willingness to learn and take on new challenges
- Ability to work from home and travel to client locations for meetings and workshops or work on client sites when required
Responsibilities:
- Part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers
- Participating in client workshops and requirements gathering to build requirements and design solutions
- Advising and making recommendations on proposed solutions
- Developing defined solutions in ServiceNow to meet requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT, and go-live support
- Mentoring and training more junior members of the team
- Producing documentation and training material for implemented solutions
Technologies:
- AJAX
- CMDB
- CSS
- Support
- ITIL
- JavaScript
- ServiceNow
- XML
- Security
We are DXC Technology, a leading ServiceNow partner committed to building diverse and inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. This hybrid role offers a competitive salary dependent on experience, alongside a comprehensive Flex benefits scheme including pension, life insurance, health insurance, travel insurance, store vouchers/discounts, 25 days of holiday with options to increase, and various benefits tailored to you. Join our supportive and friendly team of consultants, where regular training and development opportunities enable you to achieve your personal development goals in providing high-quality, cutting-edge ServiceNow solutions.
ServiceNow Senior Technical Consultant employer: Sivara GmbH
At DXC Technology, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model allows for flexibility, while our comprehensive benefits package, including generous holiday allowances and tailored perks, ensures that our employees feel valued and supported. With a strong emphasis on professional development, we provide numerous opportunities for growth and mentorship, making us an ideal choice for those looking to advance their careers in the ServiceNow consulting space.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Senior Technical Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Senior Technical Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
