Service Assurance Specialist: Client-Focused Tech Support

Service Assurance Specialist: Client-Focused Tech Support

Full-Time 30000 - 32000 £ / year (est.) No working from home possible
Sivara GmbH

At a Glance

  • Tasks: Provide top-notch tech support and resolve customer issues with a positive attitude.
  • Company: Join Sivara GmbH, a dynamic team in Dummer, Basingstoke.
  • Benefits: Enjoy 21 days holiday, birthday leave, and gym discounts.
  • Other info: Be part of a supportive team in a process-driven environment.
  • Why this job: Make a difference by helping clients and enhancing their experience.
  • Qualifications: Strong customer service skills and effective communication are essential.

The predicted salary is between 30000 - 32000 £ per year.

Sivara GmbH is seeking a Service Assurance Agent to join their team in Dummer, Basingstoke, offering a salary range of £30,000-£32,000. The ideal candidate will have strong customer service and communication skills and a positive can-do attitude.

Responsibilities include:

  • Triaging customer issues
  • Collaborating with the Service Manager
  • Maintaining a process-driven environment

Benefits include:

  • 21 days holiday
  • Birthday leave
  • Discounts on gym membership

Service Assurance Specialist: Client-Focused Tech Support employer: Sivara GmbH

Sivara GmbH is an excellent employer that prioritises employee well-being and growth, offering a supportive work culture in Dummer, Basingstoke. With benefits such as 21 days of holiday, birthday leave, and gym membership discounts, employees are encouraged to maintain a healthy work-life balance while developing their skills in a collaborative environment. Join us to be part of a team that values your contributions and fosters professional development.

Sivara GmbH

Contact Details:

Sivara GmbH Recruitment Team

We think you need these skills to ace Service Assurance Specialist: Client-Focused Tech Support

Customer Service Skills
Communication Skills
Problem-Solving Skills
Collaboration Skills
Process Management
Attention to Detail
Positive Attitude