At a Glance
- Tasks: Maintain and support network infrastructure while ensuring excellent customer experience.
- Company: Join a diverse team committed to innovation and inclusion.
- Benefits: Enjoy 25 days of leave, a healthy work-life balance, and competitive salary.
- Other info: Opportunity for career growth in a dynamic tech environment.
- Why this job: Make a real impact in network security and technology management.
- Qualifications: Experience in network roles with certifications like CCNA or CCNP.
The predicted salary is between 40000 - 45000 £ per year.
Salary: £40,000 - 45,000 per year
Requirements
- Previous experience in a network-focused IT service role.
- Certifications such as CCNA, CCNP, Fortinet NSE, JNCIA, or similar.
- Strong experience configuring and supporting routers and switches.
- Experience managing Cisco and/or Fortinet technologies.
- Experience with security products, especially Cisco ASA and Firepower.
- Understanding of routing protocols such as BGP and OSPF.
- Experience with monitoring tools such as LibreNMS, Fortinmanager, and Nagios.
- Knowledge of network security, AAA, TACACS, RADIUS, and 802.1X.
- Good understanding of wireless systems such as Meraki, Ubiquiti, and Cisco.
- Experience using ITSM tools for ticketing, time logging, and remote support.
- Strong documentation skills, including network diagrams, troubleshooting guides, and work instructions.
Responsibilities
- Maintain and support internal and external network infrastructure and services.
- Manage, operate, and support network systems and equipment.
- Respond to incidents, service requests, and system-generated events.
- Ensure stability, performance, and an excellent customer experience.
- Participate in our Out of Hours rota approximately one week in every four.
Technologies
- Cisco
- Support
- ITSM
- Network Security
Benefits
- 25 days of annual leave plus bank holidays.
- Healthy work-life balance.
- Commitment to diversity and inclusion.
Senior Network Support Engineer employer: Sivara GmbH
As a Senior Network Support Engineer, you will thrive in a dynamic environment that prioritises employee well-being and professional growth. With a commitment to diversity and inclusion, our company offers a healthy work-life balance, 25 days of annual leave plus bank holidays, and opportunities to enhance your skills with cutting-edge technologies. Join us to be part of a supportive team that values your contributions and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Network Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Network Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
