At a Glance
- Tasks: Support and enhance Microsoft-based infrastructure and cloud platforms.
- Company: Growing tech company with a focus on large-scale online platforms.
- Benefits: Salary of £55,000 - £60,000 plus bonus and benefits, remote work options.
- Other info: Opportunity for career progression in a dynamic, fast-paced environment.
- Why this job: Join a friendly team and work with modern technologies while enjoying a healthy work/life balance.
- Qualifications: Strong Windows Server and Microsoft 365 experience; troubleshooting skills required.
The predicted salary is between 55000 - 60000 £ per year.
Salary: £55,000 - 60,000 per year
Requirements
- Strong Windows Server administration experience, including IIS, Failover Clustering, and Microsoft NLB
- Experience supporting Microsoft Entra ID and Microsoft 365 technologies, including Exchange Online, Intune, Defender, and Teams
- Experience supporting cloud and edge infrastructure technologies, including AWS and Cloudflare (WAF, CDN, DNS)
- Strong troubleshooting and root cause analysis skills within complex production environments
- Experience supporting highly available, customer-facing platforms
- Ability to work remotely with 1 day per month in Oxford
- Willingness to participate in a shared 24/7 on-call rota (approximately 1 week in every 6)
- Linux systems administration experience is desirable
- Exposure to infrastructure security and hardening best practices is desirable
- Experience working within fast-paced operational or online platform environments is desirable
Responsibilities
- Support and improve Microsoft-based infrastructure and cloud platforms
- Handle monitoring, troubleshooting, patching, maintenance, and infrastructure change activities across critical production systems
- Collaborate closely with internal teams to keep services secure, stable, and highly available across on-premise and cloud environments
Technologies
- AWS
- Cloud Support
- Linux
- Microsoft 365
- Security
- WAF
- Windows
- Office 365
We are a growing technology company supporting large-scale online platforms used globally. This is a remote role with 1 day per month in Oxford, and we offer a salary of circa £55,000 to £60,000 plus bonus and benefits. We provide a stable, friendly environment with plenty of scope for progression, where you will work with modern infrastructure technologies while maintaining a healthy work/life balance.
Senior IT Support Engineer - Charterhouse Square employer: Sivara GmbH
As a leading technology company, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With the flexibility of remote work and just one day a month in Oxford, our team enjoys a balanced lifestyle while engaging with cutting-edge technologies and contributing to large-scale online platforms. We offer competitive salaries, bonuses, and ample opportunities for career advancement in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Engineer - Charterhouse Square
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Support Engineer - Charterhouse Square
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
