At a Glance
- Tasks: Lead our Command Centre, manage major incidents, and ensure operational stability.
- Company: Join a dynamic team in a high-impact role at our Preston site.
- Benefits: Competitive salary of £100,000 plus a 10% bonus and career growth opportunities.
- Other info: Work onsite five days a week in a complex, multi-supplier landscape.
- Why this job: Make a real difference in a critical live environment with cutting-edge technology.
- Qualifications: Experience in senior operational roles and strong technical understanding required.
The predicted salary is between 100000 - 100000 £ per year.
Salary: £100,000 - £100,000 per year
Requirements
- Experience in roles such as Command Centre Lead, Technical Operations Lead, Service Operations Lead, Major Incident Lead, or similar senior operational positions.
- Strong background in NOC, SOC, or large-scale 24/7 operations environments.
- Broad technical understanding across multiple IT towers, including infrastructure, applications, networks, and security.
- Proven ability to lead under pressure in live environments.
- Experience coordinating across multiple service providers in a SIAM or multi-vendor setup.
- Strong stakeholder management and communication skills.
- Familiarity with ServiceNow and enterprise monitoring tools.
- Must be a sole UK national and SC cleared or eligible for SC clearance.
Responsibilities
- Lead the Command Centre, similar to a NOC, SOC, or Service Operations function, and oversee day-to-day operations.
- Take command of major incidents, including Sev 1 and Sev 2 issues, and critical business events.
- Coordinate multiple suppliers in a SIAM and multi-vendor environment.
- Maintain real-time visibility across infrastructure, applications, networks, and security.
- Drive incident resolution, root cause analysis, and continuous improvement.
- Act as the central escalation point and provide clear updates to senior stakeholders.
- Represent the business onsite and ensure strong operational control across a complex live environment.
Technologies
- Support SEV Security
- ServiceNow
- Hardware
- PLC
We are hiring a Senior Command Centre Lead for our Preston site, where you will work onsite five days a week. This is a high-impact role with responsibility for a critical live environment, and we are offering a salary of £100,000 plus a 10% bonus. You will join a complex, multi-supplier landscape and play a key part in maintaining service stability, resolving major incidents quickly, and providing calm, credible, and decisive operational leadership. We are looking for someone who can confidently align suppliers, manage escalation effectively, and support our business with strong technical and operational control.
Command Centre Lead / Technical Operations Lead in Preston employer: Sivara GmbH
Join our dynamic team in Preston as a Command Centre Lead, where you will thrive in a high-impact role that offers not only a competitive salary of £100,000 plus a 10% bonus but also the opportunity to work in a collaborative and innovative environment. We pride ourselves on fostering a culture of continuous improvement and professional growth, providing you with the tools and support needed to excel in managing complex operations and leading major incident responses. With a focus on employee well-being and a commitment to operational excellence, we ensure that our team members are empowered to make meaningful contributions while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Command Centre Lead / Technical Operations Lead in Preston
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Command Centre Lead / Technical Operations Lead in Preston
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
