At a Glance
- Tasks: Coordinate IT projects and deliver top-notch services to our customers.
- Company: Join Flotek Group, the UK's fastest-growing Managed Service Provider.
- Benefits: Enjoy a competitive salary, share equity scheme, and generous holiday allowance.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a values-led team making a real impact in IT services.
- Qualifications: Previous project management experience and strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
Salary: £28,000 - 30,000 per year
Requirements
- Previous project management experience
- IT project delivery and/or provisioning experience would be beneficial
- A positive attitude and a can-do approach
- Highly organised and structured
- Ability to multitask effectively and manage large volumes of work
- Excellent verbal and written communication skills
- Team player
Responsibilities
- Organise and coordinate the delivery of IT services to our customer base
- Plan and manage IT-related projects
- Handle administrative tasks including provisioning, hardware orders and scheduling engineering diaries
- Organise the queue allocated by the Team Leader and attend check-in sessions to document progress and address blockers
- Provide weekly updates in Work In Progress meetings on project status and go-live activities
- Plan projects received from the sales team
- Facilitate kick-off meetings with sales, engineering and customers, including on-site meetings where needed
- Keep customers updated on order progress
- Provide documentation and a clear handover to clients and support teams
- Deliver world-class service
- Create accurate assets and assign them to customer agreements
- Raise purchase orders and ensure supplier pricing accuracy
- Order services and hardware
- Provision licences such as Microsoft
- Book in and manage stock, including stock takes
- Schedule engineers for installation and training
- Create task tickets for engineers as part of project planning
- Create accurate appointments for configuration, installation and follow-up
Technologies
- Hardware
- Support
- Security
- Project Manager
We are Flotek Group, the UKs fastest-growing Managed Service Provider, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. We are a values-led business with regional sales and support hubs across the UK, and our people are at the centre of everything we do. This is a full-time, permanent role based in Bridgend, St Asaph or Plymouth, with a salary of £28,000 to £30,000 per annum, plus benefits including a staff share equity scheme, a new customer referral incentive, and 21 days holiday increasing to 25 days after four years of service, plus bank holidays. Some travel to other offices may be required, and candidates must already reside in the UK as we cannot offer sponsorship or relocation assistance.
IT Project Coordinator in Plymouth employer: Sivara GmbH
Flotek Group is an exceptional employer, offering a dynamic work environment where employees are valued and empowered to grow. With a strong focus on employee development, competitive benefits including a staff share equity scheme, and a supportive team culture, working in Bridgend, St Asaph, or Plymouth provides a unique opportunity to contribute to the UK's fastest-growing Managed Service Provider while enjoying a healthy work-life balance.
