Applications Analyst in Peterborough

Salary: £30,000 - 30,000 per year

Requirements

• We require a Level 3 qualification (A-Levels, BTEC, or equivalent apprenticeship) in IT, business administration, or a data-related field.
• We require advanced IT skills across Microsoft .NET (C#, VB.Net and ASP.Net), Microsoft SQL Server, PowerBI, Visual Studio, Azure DevOps, HTML, CSS, JavaScript, Bootstrap, jQuery, and REST API.
• We require experience implementing and supporting third-party IT packages in a professional database environment.
• We require experience managing user accounts and security groups.
• We require experience collaborating with a wide range of stakeholders and explaining technical solutions in plain English.
• We require excellent planning, organisation, communication, and administrative skills.
• We require a methodical approach to problem-solving.
• We require at least Level 2 literacy and numeracy, or GCSE English Language and Maths Grade C/4 or above.
• We require a commitment to safeguarding, equality, diversity, inclusion, and continual professional development.

Responsibilities

• We manage the full lifecycle of user accounts across our core MIS applications, including creation, amendments, role changes, and deactivation.
• We conduct routine audits of user access levels to ensure compliance with data protection legislation and our security policies.
• We maintain system security groups and permission matrices so staff have access only to the data required for their roles.
• We troubleshoot login issues, password resets, and permission blocks quickly to reduce operational disruption.
• We act as the central point of contact for logging system glitches, software errors, and bugs reported by college users.
• We investigate issues methodically to reproduce errors and determine whether they are caused by user error, data quality issues, or software faults.
• We prepare clear and detailed technical ticket submissions for external software vendors and monitor support portals against service level agreements.
• We support the Team Leader in preparing for scheduled software upgrades, hotfixes, and minor version releases.
• We carry out thorough user acceptance testing in test environments before upgrades go live.
• We monitor automated data transfer logs between systems and flag stuck processes or integration sync failures.
• We create, update, and publish user guides, cheat sheets, and brief video walkthroughs to help staff use systems independently.
• We deliver practical system inductions for new staff and refresher sessions for curriculum teams.
• We provide responsive systems support during peak operational periods such as enrolment, student induction, and curriculum planning weeks.
• We work closely with the wider MIS team, curriculum departments, and external vendors to maintain high system availability and strong customer care.

Technologies

• API
• ASP.NET
• Azure
• Bootstrap
• C#
• CSS
• DevOps
• Support
• JavaScript
• REST
• SQL
• Security
• Visual Studio
• jQuery
• Cloud
• Windows

We are Inspire Education Group and we are looking for an enthusiastic Applications Analyst to join our dynamic MIS team. This is an exciting opportunity to play a key role in supporting our core MIS applications and ensuring they remain secure, stable, and user-friendly for our college staff. We offer 30 days of annual leave plus bank holidays and discretionary days, membership of the Local Government Pension Scheme, access to a gym, free on-site parking, an employee assistance programme, a friendly team atmosphere, ongoing training and development, and Vivup employee benefits including lifestyle savings and eligibility for a Blue Light Card. Our role is based within a college community where safeguarding is a priority, and the successful candidate will be subject to an enhanced DBS check and satisfactory references.