At a Glance
- Tasks: Provide top-notch technical support and resolve issues in a fast-paced environment.
- Company: Join a dynamic team in a secure enterprise IT setting.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Long-term onsite opportunity with exposure to large-scale IT projects.
- Why this job: Make a real impact by delivering excellent customer service and solving technical challenges.
- Qualifications: Experience in desktop support and strong communication skills required.
The predicted salary is between 40000 - 45000 £ per year.
Location: Barrow-in-Furness | Full-Time | 5 Days Onsite
Salary: Up to £36,000
We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting. This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment.
Key Responsibilities
- Complete assigned technical tasks within agreed timeframes
- Support internal and external project delivery activities
- Carry out operational and support tasks to SLA targets
- Provide high-quality onsite support to end users
- Troubleshoot hardware, software, and operating system issues
- Assist with desktop builds, deployments, and system configurations
Skills & Experience
- Strong understanding of Microsoft Windows environments (Windows 10/11)
- Experience supporting Microsoft Office applications
- SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of PowerShell, VBScript, or batch scripting beneficial
- Knowledge of BitLocker, NTFS permissions, and endpoint security
- Familiarity with Microsoft Outlook, Exchange, and collaboration tools
- Experience using ITSM tools such as ServiceNow
- Excellent communication and customer-facing skills
Requirements
- Must be eligible for UK Security Clearance (SC)
- Applicants should have lived continuously in the UK for the last 5 years
- Successful candidates will complete standard pre-employment screening including DBS and employment checks
What's on Offer
- Opportunity to work within a secure enterprise IT environment
- Exposure to large-scale IT support and project work
- Professional development and training opportunities
- Supportive and collaborative team culture
- Long-term onsite opportunity in Barrow-in-Furness
If you are a proactive IT support professional looking for your next onsite engineering opportunity, we'd love to hear from you.
Onsite Engineer employer: Sivara GmbH
Join a dynamic team as an Onsite Engineer in Barrow-in-Furness, where you'll thrive in a supportive and collaborative work culture. With opportunities for professional development and exposure to large-scale IT projects, this role offers a rewarding environment for those passionate about delivering exceptional customer service and technical support. Enjoy the benefits of working onsite in a secure enterprise setting, contributing to meaningful projects while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Onsite Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
