At a Glance
- Tasks: Develop and support Dynamics 365 Sales and Marketing systems while engaging with customers.
- Company: Join a forward-thinking tech company in Norwich with a focus on innovation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth in a dynamic and supportive team.
- Why this job: Make a real impact by enhancing customer experiences with cutting-edge technology.
- Qualifications: Experience with Microsoft Dynamics 365 and strong problem-solving skills required.
The predicted salary is between 65000 - 65000 £ per year.
Salary: £65,000 - £65,000 per year
Requirements
- Experience supporting and implementing Microsoft Dynamics 365 Sales & Marketing solutions.
- Strong analytical, problem‑solving, stakeholder engagement, and communication skills.
- Experience writing Plugins and Business Process workflows, managing Microsoft Power Platform services, building solutions, administering release pipelines, and customizing Dataverse.
- Microsoft Power Platform Developer Associate Certification or equivalent experience.
- Eligibility to work in the UK; must reside in England or Wales for the duration of employment.
Responsibilities
- Develop and support our Dynamics 365 Sales and Marketing systems, including Customer Insights - Journeys.
- Ensure support tickets are logged, triaged, and resolved quickly, keeping customers informed of the progress.
- Engage with customers regularly to publicise new features introduced in each release and manage changes following our change & release process.
- Lead in planning, developing, and supporting our Dynamics Sales and Marketing technical solutions, prioritising quality and resilience.
- Support Functional Consultants by sharing knowledge and advising on best practices.
- Develop, extend, implement, document, and support the Clarion Dynamics Sales and Marketing systems and associated services, including creating technical design documents and knowledge base articles.
Technologies
- AI
- Support
- Marketing
- Microsoft Power Platform
- Office 365
- CRM
Dynamics CRM Technical Consultant - Norwich employer: Sivara GmbH
As a Dynamics CRM Technical Consultant in Norwich, you will join a forward-thinking company that values innovation and employee development. With a strong emphasis on collaboration and continuous learning, we offer competitive salaries, comprehensive benefits, and a supportive work culture that encourages professional growth. Our commitment to employee well-being and engagement ensures that you will thrive in a dynamic environment while making a meaningful impact on our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics CRM Technical Consultant - Norwich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sivara GmbH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sivara GmbH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sivara GmbH!
✨Direct Apply to Sivara GmbH
Let's not forget to apply directly through the Sivara GmbH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Dynamics CRM Technical Consultant - Norwich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sivara GmbH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sivara GmbH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
