At a Glance
- Tasks: Provide 2nd line IT support and deliver top-notch tech services to council staff.
- Company: Join a dynamic local authority in West London with a focus on digital innovation.
- Benefits: Competitive daily rate, hands-on experience, and the chance to work across multiple sites.
- Other info: Exciting opportunity for career growth in a collaborative IT team.
- Why this job: Make a real difference by supporting technology that empowers local communities.
- Qualifications: Experience in 2nd line IT support and strong troubleshooting skills required.
The predicted salary is between 45000 - 55000 £ per year.
We require proven experience in 2nd line IT support within a complex environment.
We require strong troubleshooting skills, including backend analysis.
We require experience supporting hardware, software, and network infrastructure.
We require confidence working across multiple sites and delivering in-person support.
We require the ability to manage priorities and communicate effectively with stakeholders.
We require experience supporting VIP users and handling escalations.
We require a full UK driving licence.
We require candidates to be available for site-based work across borough locations.
We require candidates to be willing to undergo pre-employment vetting checks.
Responsibilities:
- We provide 2nd line support and deliver high-quality workplace technology services to council staff.
- We resolve 1st and 2nd line incidents through face-to-face support, telephony, and remote tools.
- We deliver hands-on support across multiple council sites.
- We install, configure, and decommission IT equipment, including cabling and network patching.
- We support print services and liaise with third-party providers.
- We manage and prioritise escalations, including VIP support cases.
- We work collaboratively with wider Digital Services teams on issue resolution and projects.
Technologies: Backend, Hardware, Support, Network, Active Directory, Azure, Cloud, DevOps, ITIL, Office 365, Windows.
We are a West London local authority seeking an experienced Workplace IT Engineer to join our IT and Digital Services team on an ongoing temporary basis. This is a full-time, site-based role supporting our staff across multiple locations within the borough, with an ASAP start available. The assignment offers a daily rate of £174 PAYE or £225 via umbrella and is subject to pre-employment vetting checks.
Workplace IT Engineer in London employer: Sivara GmbH
As a West London local authority, we pride ourselves on being an excellent employer that values our IT and Digital Services team. Our collaborative work culture fosters professional growth and development, offering opportunities to enhance your skills while providing vital support to council staff across multiple sites. With competitive pay rates and a commitment to employee well-being, we ensure that our team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace IT Engineer in London
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Sivara GmbH that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Workplace IT Engineer in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Sivara GmbH, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Sivara GmbH can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Sivara GmbH will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Sivara GmbH
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Sivara GmbH. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Sivara GmbH.
