At a Glance
- Tasks: Provide first line IT support for hardware and software issues in a dynamic environment.
- Company: Join PORCELANOSA, a global leader in innovative design and manufacturing.
- Benefits: Competitive salary, flexible hours, and a supportive work culture.
- Other info: Part-time role with 30 hours per week and flexible working hours.
- Why this job: Be the go-to tech hero and solve real problems every day.
- Qualifications: Strong multitasking, communication skills, and a knack for problem-solving.
The predicted salary is between 32500 - 60000 £ per year.
Salary: £32,500 - 60,000 per year
Requirements
- Ability to multitask and remain calm under pressure
- Flexibility and adaptability in a dynamic work environment
- Self-motivated and able to work independently, with a knack for problem-solving
- Strong communication skills for effective interaction with internal and external contacts
Responsibilities
- Provide first line support for hardware and software issues in a Windows environment
- Offer desktop support via phone, email, and face-to-face interactions
- Install company software such as Wareflow, SAP, MS Office, and design software
- Set up new users and new PCs
- Administer MS Windows Server, including Active Directory, DNS, and DHCP
- Manage backup administration
- Administer SAP, including unlocking and requesting new accounts and logging calls on the Head Office helpdesk
- Repair or replace PC hardware, peripherals, mobile devices, tablets, and printers
- Coordinate with external third-party suppliers for systems like CCTV and email
- Collaborate with internal departments regarding CRM, SAP, Wareflow, and design software
- Handle telephony administration
- Set up company mobiles, handheld devices, and tablets
- Administer the network infrastructure, firewalls, and internet connections
- Serve as the first point of contact for antivirus, iPads, and video conference systems
Technologies
- Active Directory
- CRM
- Hardware
- Support
- Mobile
- Network
- SAP
- Windows
This is a part-time position, offering 30 hours per week from Monday to Friday, with flexible working hours between 8 am to 2 pm or 9 am to 3 pm, including a 1-hour break.
IT Support Assistant in London employer: Sivara GmbH
At PORCELANOSA, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters flexibility and adaptability. Our commitment to employee growth is evident through our supportive culture and opportunities for professional development, all while working in a globally recognised company that values innovation and quality. Join us in our Castellon location, where you can enjoy a part-time role with flexible hours, allowing for a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Assistant in London
✨Get Involved in Local IT Meetups
One of the best ways to land a part-time gig in IT consulting is to dive into local tech meetups or industry events. These gatherings are goldmines for networking and can put you in touch with potential employers looking for fresh talent like you!
✨Join Online Communities & Forums
Check out online platforms such as Reddit, Stack Overflow, or even specific Facebook groups focusing on IT consulting. Engaging in discussions there can help you build a reputation and might even lead you to part-time opportunities shared by members.
✨Showcase Your Skills on GitHub or a Personal Blog
Don’t shy away from showcasing your technical skills! Create a GitHub repository or write blog posts about your consulting projects. This not only builds your portfolio but also demonstrates your capability to Sivara GmbH when you apply for the IT Support Assistant role.
✨Apply Through Sivara GmbH's Website
Make sure you apply through Sivara GmbH's website. Part-time roles can sometimes fly under the radar, so don’t hesitate to follow up with a connection to express your interest. We’re here to help you get your foot in the door!
We think you need these skills to ace IT Support Assistant in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it's crucial to highlight your technical skills and tools you're familiar with. Make sure your CV lists relevant programming languages, software tools, and any specific methodologies like Agile or Scrum that you've worked with. This shows you're not just theory, but you can handle the practical side too!
Include Real-World Projects:If you've done any consulting projects—be it through internships, university, or freelance work—include them in your application. Describe the challenges you faced, the solutions you implemented, and the actual impact of your work. This kind of hands-on experience speaks volumes to potential employers like Sivara GmbH.
Tailor Your Application for Part-Time:Since this is a part-time role, emphasise your time management skills in your cover letter. Explain how you can balance your studies or other commitments alongside the job. We're looking for someone who can be flexible yet dedicated, so make that clear!
Convey Your Passion for Consultancy:In your application, share why you’re interested in IT consulting specifically. Talk about any relevant experiences that sparked your passion for guiding businesses through tech challenges. Your enthusiasm will stand out and resonate with the values of Sivara GmbH, showing that you're a good fit.
How to prepare for a job interview at Sivara GmbH
✨Brush Up on Your Tech Stack
For a part-time role in IT consulting, it’s essential to be up to speed with the tools and technologies commonly used in the industry. Make sure you can talk confidently about your experience with systems, programming languages, or software relevant to the projects Sivara GmbH is tackling.
✨Demonstrate Your Problem-Solving Skills
Expect to face scenario-based questions that assess your analytical skills. Be ready to tackle case studies or real-world problems that the company has faced, articulating your thought process clearly. We should think of examples that highlight our problem-solving abilities in previous roles or projects.
✨Show Your Flexibility and Adaptability
Part-time positions often require us to juggle multiple tasks and schedules. Be ready to discuss times when you successfully managed conflicting priorities, and how your approach to adaptability can benefit Sivara GmbH. Let’s show them we can handle diverse challenges on a flexible basis!
✨Have a Portfolio Ready
While we might not be going for a full-time gig, having a portfolio of our work can give us an edge. Pull together case studies, project summaries, or client feedback that showcase our consulting prowess, and have it ready to share during the interview. Presenting concrete evidence of our capabilities can really set us apart!
