Senior Applications Engineer in Lancaster

Salary: £60,000 - 70,000 per year

Requirements

• Experience in applications, field, or implementation engineering, with strong troubleshooting skills during live trials, commissioning, or production ramp-ups.
• Strong experience implementing solutions that combine physical hardware with software workflows, such as mobile SDKs and cloud APIs.
• Experience in a startup or scale‑up environment, with practical judgment in ambiguous situations and a track record of improving delivery processes.
• Exceptional communication skills and confidence engaging with engineering, operations, and IT stakeholders.
• Comfort using AI tools to improve speed and execution.
• Ability to work from our Lancaster office 3 to 4 days a week during active programmes.
• Willingness to travel regularly to UK and international customer sites.
• Experience with machine vision systems, production or print lines, or quality control systems is preferred.
• Experience in security printing, anti‑counterfeit, or brand protection industries is preferred.

Responsibilities

• Partner with our commercial team as the senior technical voice, setting realistic expectations around risks, dependencies, and timelines.
• Lead customer trials from inception to completion, integrating our technology into client systems and operational workflows.
• Spend time on‑site during live production tests, rapidly diagnosing and resolving issues across hardware, software, and manufacturing points.
• Build repeatable tools, processes, and playbooks so multiple customer implementations can run in parallel.
• Train customer teams to ensure they are production‑ready.
• Feed field‑tested insights back to our internal Platform and Materials teams.
• Help accelerate the rollout of our technology in real‑world customer environments.
• Work closely at the boundary of mobile, cloud, manufacturing, machine vision, and materials science.

Technologies

• AI
• Cloud
• Hardware
• Mobile
• Security

We are Quantum Base, a pioneering deep‑tech spin‑out from Lancaster University, and we have invented Q‑ID, a world‑leading anti‑counterfeit technology for brand protection and security printing. Our technology cannot be counterfeited or photocopied, can be applied to virtually any physical product, and can be instantly authenticated using any standard smartphone. Backed by 11 years of deep R&D, our mission is to create a new global standard in security. Our largest client is a prestigious security printer using Q‑IDs for a major government tax stamp programme. This is our first external hire into the Customer Implementation Function, offering a unique opportunity to take ownership, shape how we scale, and work closely with customers. We offer a base salary of £60,000 to £70,000, an annual performance bonus, participation in our company share scheme, 30 days annual leave plus bank holidays, hybrid working, flexible hours, a relocation package for those moving closer to Lancaster, and benefits including a pension scheme and Cycle to Work scheme.