At a Glance
- Tasks: Provide first line IT support for hardware and software issues in a dynamic environment.
- Company: Join PORCELANOSA, a global leader in innovative design and manufacturing.
- Benefits: Flexible part-time hours, competitive salary, and a supportive work culture.
- Other info: Work in a vibrant team with opportunities for growth and learning.
- Why this job: Be the go-to tech guru and solve real problems every day.
- Qualifications: Strong multitasking, communication skills, and a knack for problem-solving.
The predicted salary is between 32500 - 60000 £ per year.
Salary: £32,500 - 60,000 per year
Requirements:
- Ability to multitask and remain calm under pressure
- Flexibility and adaptability in a dynamic work environment
- Self-motivated and able to work independently, with a knack for problem-solving
- Strong communication skills for effective interaction with internal and external contacts
Responsibilities:
- Provide first line support for hardware and software issues in a Windows environment.
- Offer desktop support via phone, email, and face-to-face interactions.
- Install company software such as Wareflow, SAP, MS Office, and design software.
- Set up new users and new PCs.
- Administer MS Windows Server, including Active Directory, DNS, and DHCP.
- Manage backup administration.
- Administer SAP, which includes unlocking and requesting new accounts and logging calls on the Head Office helpdesk.
- Repair or replace PC hardware, peripherals, mobile devices, tablets, and printers.
- Coordinate with external third-party suppliers for systems like CCTV and email.
- Collaborate with internal departments regarding CRM, SAP, Wareflow, and design software.
- Handle telephony administration.
- Set up company mobiles, handheld devices, and tablets.
- Administer the network infrastructure, firewalls, and internet connections.
- Serve as the first point of contact for antivirus, iPads, and video conference systems.
Technologies:
- Active Directory
- CRM
- Hardware Support
- Mobile
- Network
- SAP
- Windows
This is a part-time position, offering 30 hours per week from Monday to Friday, with flexible working hours between 8 am to 2 pm or 9 am to 3 pm, including a 1-hour break.
IT Support Assistant employer: Sivara GmbH
At PORCELANOSA, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters flexibility and adaptability. Our commitment to employee growth is evident through our supportive culture and opportunities for professional development, all while working with cutting-edge technology in a globally recognised company. With a focus on innovation and quality, we ensure that our team members are equipped to thrive and make meaningful contributions in their roles.
